"I was very pleased with my shopping experience. The only thing I was not happy with was the shipping cost. I spent more on shipping than on what I purchased "
"I received my products really fast and absolutely love them! Will definitely use them again!"
"My order was correct and arrived in a timely fashion."
"I needed table toppers and runners that matched exactly. I'm legally blind and needed extra help deciding. They worked with me through several emails. They did match and they are well made! I plan to hold onto them a long time. Would definitely recommend them to others in a heartbeat!!"
"Need lower free shipping, maybe with $100 instead of $150."
"I operate a rental company and I ordered 50 chair covers, and 50 napkins, and 50 sashes from Wedding Linens Direct for a specfic event, paid for by my customer. A few days prior to the event, I inspected the linens as I was setting up. The seams were not sown on two of the chair covers. The hole in the very top of the chair covers was very visible. Seven of the napkins were cut in a zig zag pattern instead of straight up and down as they should have been cut. It looked as if an amature elementary student cut the fabric and not a skilled seamstress. There were obvious stains on three of the sashes as if some type liquid had been put on it. I notified Wedding Linens Direct of the minimize defect and also emailed them pictures of the items. The company representative reply was, "we do not know for certain how the damage was done," and they refused to replace the defected items. The product quality on some of the linens is not good quality, especially the satin overlay products. I strongly advise every buyer to inspects ALL of your items, piece by piece, as soon as you receive them. The shipping cost is enormously high compared to other linen dealers. "
"Bought napkins for my wedding - I got more napkins than I needed, and the cost was pennies on the dollar instead of renting linens! Also was shipped within 1-2 days, and I got it within 3 more.
Thank you!"
"I have purchased linens for my clients through wedding linen direct and they have been of good quality. I have never had a problem with the service or getting my linens delivered to home. Always great to work with. Thank you"
"Ordered 5 tables clothes and 8 runners, all pewter sequins, all matched, all beautiful quality. Shipped promtley "
"One table cloth had many defects in the material. According to my original invoice, I had 10 working days to report this. I reported the defect and was told I had to have reported the defect 3 days from receiving the merchandise and the date I had for reporting the defect was March 12, I did not receive the merchandise till the 13. The merchandise was processed for shipping on March 10. "
"I ordered runners, floral decorations and napkins, right in the middle of the holiday rush in December. They came promptly and were a very good value. Couldn't ask for more!"
"This was a re-order, and I had to change my order after I had place it. I emailed the customer service desk and they took care of it right away."
"Love the linens. Great customer service and always ships out fast! "
"The merchandise I ordered was a definite plus however the shipping cost I felt was higher than it should have been, that was the minus."
"Fast delivery, items as described and pictured. What more can you ask for?"