"They sent the wrong Item... contacted them . no answer.. contacted paypal .. They answered immediately.. contacted me and said they would send return postage... since it was their mistake.. they don't do return postage.. They did not send .... I escalated the problem with paypal. asking again for the ups ticket or a complete refund... Pay pals response was ...they do not do return postage Where is the .. sorry we made a mistake how can we help you to make up for this mistake"

"Not happy with this merchant. Bought Cal King waterbed sheets. Too small - on second night they became untucked on sides. We used Wamsutta sheets for this bed for 15 years or so - they NEVER came untucked of were any problem. Called customer service, they say they can't be returned because we used them. Catch 22? No - just lousy customer non-service. I won't ever consider this merchant for any future purchases. Bye!"