"I was told the product comes from the factory in 1-2 weeks. Came within the week!"
"Customer service at WebFaucets was very helpful. I had some technical question on a Symmons shower system and the called the manufacturer technical support for me. WebFaucets seems to have a nice line of shower systems products and prices were competitive. I will definitely by from WebFaucets again."
"I received my order and am happy with the quality of the product (Toto bidet seat model #SW523). Not only did the order shipped as promised but also WebFaucets was very helpful and prompt in getting back to me with questions I had. I am very pleased with the level of service WebFaucets had to offer."
"I found the best prices for the fixtures I wanted at WebFaucets, and their website was easier to navigate than others I found. I had a question before placing the order, which they answered (via human being on the phone!) almost immediately. I needed to get a better fix on when the fixtures would arrive, in order to schedule a plumber, and their staff was very helpful -- in fact, the fixtures arrived several days sooner than I expected."
"They are the easiest and cheapest place on the net to purchase faucets. Products were shipped promptly and arrived quickly. Will most definitely be ordering again. Thanks Web Faucets."
"My experience with WebFaucets has been exceptionally positive. As a consumer, my primary concerns prior to purchasing goods are two: customer service and prices. Customer service is first, as without good communication, no matter how low the prices are - there is no way I'd buy the product. WebFaucets had both excellent communication and great prices. Thank you!"
"Nice online store, easy to navigate. Placed several orders in the last few months. All shipped within a reasonable time frame. I even had to return a product because it did not work for my installation need. WebFaucets waived the re-stocking fees and processed the returns within few days."
"Webfaucets has THE best customer service I have had with an online reseller. There was a minor issue with my order, which was not Webfaucets fault, and customer service literally wrote me back via email within five minutes. The time was nearly midnight! I have purchased from Webfaucets several times now and with their stellar customer service, you can be assured I will buy again. I am one who researches every possible website before choosing one, and Webfaucets has the best prices. More than best prices, great customer service is what will keep me going back. With so many shady online companies, you can feel safe shopping with Webfaucets!"
"WebFaucets provided a variety of products to choose from. They were prompt in returning phone calls and answering questions regarding Symmons shower faucets. My order was delivered within a reasonable time frame."
"Convenient and easy to use site. I couldn't locate the item on the manufacturer site's but I found it quickly here. This site has some of the best prices online hands down!"
"WebFaucets has done an outstanding job helping us with our bathrooms / kitchen remodel! Their pricing was competitive, everything arrived quickly and they handled returns quickly also. I would recommend them to anyone!"
"I was a little apprehensive about ordering expensive plumbing fixtures from the web, but my experience was positive. They definitely win on price and customer service was excellent. After installation I found a broken fitting. It could have been a plumber installer problem or a manufacturing defect. Webfaucets did not argue the point and got me replacements parts free of charge immediately. Customer service followed up even after shipping the replacement parts to make sure I was happy. Much better service than my local plumbing supply house. "
"I have placed two orders with Web Faucets, and both times I have been very satisfied with the price, communication and shipping of the product. The website has an outstanding selection from many manufacturers, and they went out of their way to find an obscure service part that was not readily available elsewhere. Very positive shopping experiences."
"I ordered a part for my Rohl sink from WebFaucets because it appeared to be a good value. The part arrived on time as promised but it had a factory defect. I emailed them and got a prompt answer with the promise that a replacement part would be on its way. It arrived in 3 days and was perfect. The same day it arrived I received an email asking if it had been delivered. Great service and great value- a wonderful combination."
"Web site easy to use and competitive pricing. Confirmed biz in good standing w/ BBB. Confirmed del'y date was a bit long for my schedule. Contacted owner and he worked some magic with his suppliers to obtain a del'y that fit schedule and professionally resolved issue. Would purchase from Webfaucets again."