"Run forrest RUN! This has to be one of the sorriest pc shops out there... I ordered a Soyo Dragon Plus and a 1800+ CPU from them. Two weeks later the motherboard came in and the CPU, FAN etc. did not. It's been three months now and still no CPU! They will NOT answer the phone, email or fax. Now I have problems with my motherboard and need my invoice, I wonder if they'll send that to me? Heh, right. STAY AWAY! You have been warned."
"Late delivery. Defect merchandise. Never replaced returned item. DO NOT BUY FORM THEM."
"http://discuss.madonion.com/forum/showflat.pl?Board=techotherhardware&Number=700509
This company is a fraud. I payed 60 bucks for a item and it didn't work. I rma'd it like I was supposed to and its been 4 months and I have yet to see the item. !@#$ this company."
"I cant believe these guys...the company is still the same company they have just switched names again and set up shop somewhere else. Amazing Do Not Buy from them because your chances of getting what you pay for are slim to none. "
"Webuildpcs/Abilitywholesale/theoverclockerztore- sort of out of business. All the assets were sold to a company called d-n-rcomputers.com and the domain names were sold to noblepcs.com. Webuildpcs is still going to sell OCZ high-end memory - still at the same location for now but probably not for long."
"NAUGHTY, NAUGHTY, NAUGHTY!!!
Shame on WeBuildPcs! I hope the BBB and Attorney General ride these people outta town on a rail!
DO NOT DO BUSINESS WITH THEM!!
Mid January i placed an order. Small stuff: couple cables, couple fans, Artic Silver.
My credit cards have been cut up, so I paid with a Bank Check (not a personal check, its like cashiers check or money order). Btw, I think all e-sellers should have this option.
Anyway, they cashed my check (cleared on Jan 25) but never sent the merchandise!
A month later I called their phone numbers. Voice message run-around. No answer. Wrote 10 e-mails to every address on thier website. No answer. E-mailed threatining the BBB. Finally, someone named Mike, said he would take care of it personally. Needed to send him a copy of the order form and check, which I did.
Been almost a month. No answer.
SCREW 'EM. I'M CONTACTING A LAWYER!!
I'll let ya know how it turns out."
"As posted for their other alias abilitywholesale.com
Avoid Completely. MB arrived beat to death in its crushed box. The shipping box was perfect. Missing memory and absolutely no customer service replies for RMA or otherwise. This company is also DBA abilitywholesale.com
I filed for a chargeback"
"Purchased a bad motherboard/cpu combo from them in october and RMA'd. Recieved credit ONLY for the board but not for the chip
As of April 22, their phone is disconnected and their website is down. Looks like theyve scammed me.
Anyone have any luck contacting anyone from this outfit?
My card company says they cant do anything this late
Can i participate in that complaint whoever is filing it with the bBb and atourney general?"
"Five months ago i ordered a mother board from this company and never recieved it so i canceled the order from my creditcard... last week i recireved the mobo and they expect me to take it and let them have the money seeing as they charged my credit card again, of course i got no phone support or mail support... so i sent the mobo back and canceled the charge again and once again they sent it back refused and charghed the card AGAIN! i am taking legal action against this company.
Edit: And later on in these comments eric says the bad things are due to Fedex, where the hell is your Website you SCUM I hope you die and go to hell!"
"I've ordered numerous times from this company. They offer really cheap prices, and reasonable and fast shipping. However, that's where the happy talk ends and when ths s$$$ hits the fan. If you EVER have a problem with your order (a case I bought was dented, one motherboard was bad, and one cpu was bad), then don't expect to have good customer service). It took me 4 months to finally get a replacement motherboard after 5 emails and 2 phone calls. With the dented case, I just eventually gave up and accepted it as is. As for the cpu, I'm STILL waiting on my RMA for that. I ordered on 1/27/02, sent it in 2/28/02 and have not heard back since. Emailed twice already and I could never get a live person when I call (so I just hang up after 30 minutes). This time, I'm disputing the charge and gonna get my credit card to go after those sumabitches."
"I found this sight through pricewatch and it had the lowest price for the Digi Doc 5 and the transaction went without a hitch, although now looking at all this negative feedback on this page it is a wonder I didn't have problems, although bussiness is like that if you have a happy costomer he only tells 2 people about his good experience although if you have a unhappy customer he will tell the whole f-in world. So I don't know how accurate their rating realy is. Once again I think this place is a good bussiness based on my one and only order."
"I found ResellerRatings.com AFTER I placed my order. I will admit that I was sure there would be a problem after some of the comments I read.
I have to say this was a excellent experience! The order shipped after one day, and was received in two days! The order was correct and intact.
"
"SUMMARY: SCAM OUTFIT, STAY AWAY.
I previously posted a comment about these people, it is now missing for some reason. Basically, I ordered setups to build two computers-motherboards, cpu, fan and power supplies. The power supplies shipped were inadequate-WeBuildPCs had them improperly described on their webpage. They (Eric Hull) agreed to take them back without any RMA fees. The powersupplies were returned via UPS and received by them 10/4/01. I have never received my promised refund, despite repeated emails, letters, etc (don't even try to call them-its futile). I'm out $130.
Far as I'm concerned these guys are scam artists. They have been playing the same song a long time-we're growing, a little disorganized, new staff, etc. They keep changing names when it gets too hot-Ability Computers is the same outfit.
"
"I have opened police report and have an ongoing investigation. PLEASE email all your complaints and orders to ****@****. I promise to do everything to get your money back!
This is their new explaination. They were 'bought' out. TOo bad the information I have submitted has been USEFUL and they are in trouble.
http://www.abilitywholesale.com/store.asp
No Service, No support, Defective Fraudulent Products, AKA Central COmputers, OCZTech, Read Below:
This company advertised pc2700 memory which would only run stable at pc1600 cas2.5. Would not return messages and had only advertised a long distance number for support. No email was replied to (send more than 30 over the course of weeks), and no attempts have been made on their behalf to right the situation. I will list the following contact information for them since I have done quite a bit of digging for this. www.webuildpcs.com AKA: www.ocztech.com www.central-computers.com www.athlonoc.com www.abilitycomputers.com www.theoverclockerzstore.com ...amost others..they are doing business under the umbrella of CenCom which stands for Central Computers. There are two address I have come up with for sure: Cen Com, Inc 3287 Willowcreek Rd Portage, IN 46368 and: CENTRAL COMPUTERS 6335 ROBINS ROAD PORTAGE, IN 46368 They have the following webmaster: Eric Hull Who may be reached at: ****@**** They list the following phone numbers: Phone: ***-***-**** Fax ***-***-**** BUT I HAVE FOUND A TOLL FREE NUMBER: 1-***-***-**** The better business bureau of NW Indian can be found here: http://www.nwin.bbb.org/ And their local Police and detective bureau is here: http://www.ci.portage.in.us/police/detective_bureau.htm And aparently you can lease THEIR OFFICE LOCATION here: http://www.portageindianachamber.com/ecodev.phtml (3287 Willowcreek Rd) - CHECK IT OUT. i CAN BE REACHED AT ****@**** FOR FURTHER COMPLAINTS. I WILL BE REGISTERING THIS WITH THE INDIANA ATTORNEY GENERALS OFFICE WHICH CAN BE FOUND HERE: http://www.in.gov/attorneygeneral/
"
"Company is very shady. Beware. They do not answer the phone and they do not answer emails in a timely fashion. I ordered a motherboard on Friday March 15th 2002. The status of the order on Monday showed "ready to ship". This stayed on my status screen for about 3 days. They do not pick up the phone. They only answer emails when you threaten to cancel or threaten to contact the BBB or IN Attorney General's office. My first emailed response included a Fedex tracking number that was invalid. I verified this with Fedex customer service over the phone. Fedex recycles the tracking numbers and the previous user's information was still attached to that tracking number. THEY GAVE ME A FALSE NUMBER TO SHUT ME UP! I let them know that I was on to their game and threatened to contact the BBB and Attorney General's Office. After my BBB and Attorney General threat, they called my home. I wasn't home so they left a message. They stated that they couldn't find my name under that order number!?!?!? (And of course this means that can't search for any of my orders by my email address or name or even phone number!) To double check, I logged into the site again. The site showed a different order number than I originally had. I didn't make a mistake however...the URL in my browser showed the old order number. It seems to me that they changed the number to make me think I made a mistake! In fact, they failed to realize that the URL still shows the correct number! These guys are shady and I don't recommend doing business with them. I will be contacting the IN Attorney General's office and the BBB. This company cannot survive doing business this way."