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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2024-04-03

Amazing customer service

"Marc runs a tight operation over there at watches-swiss. He communicated with me constantly and when I received my watch (a Hamilton Murph 38mm) not only was it in perfect condition and obviously brand new, but the packaging was so protective and meticulous that the watch box itself came in the mail in perfect condition. I will buy from them again."

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5/5

2023-05-20

Very Good!

"Responce is very quick and service is just ezcellent!"

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5/5

2023-04-21

Great buying experience

"Marc, was very helpful in answering any question I had and made the purchasing process hassle free.
Highly recommended his service
"

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5/5

2023-03-22

Best Watch Buying Experience Ever

"I've bought more than my share of watches. I would recommend this company to anyone looking for a quality Swiss watch at a great price. Marc was transparent throughout the whole process and delivered my Ball watch as promised and on time, with a full factory warranty. He will be my first choice for future watch purchases."

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5/5

2022-11-11

Longines Master Collection

"This was my first purchase with Watches-Swiss, and I am definitely very happy with my watch and the ordering process. Marc was very helpful and guided me through the process. It was seemless and I received the watch earlier than expected. Kudos to Marc and his excellent customer service and personal attention. I look forward to my next watch purchase from Watches-Swiss."

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5/5

2022-10-12

Excellent customer service and communication.

"Within the past 3 months I have ordered 2 Longines watches from Watches-Swiss.com. The owner, Marc, communicated directly with me both times and answered all my questions. In both cases, I received the watch brand new in pristine condition with the official box and papers. I received a discount of about 27% off the MSRP for both watches. These were newly released popular watches and no Longines Authorized Dealer would sell them below the MSRP. The watches were also not available on any of the "gray market" watch sites like Joma shop. I could not find any where else that came close to matching the price I got for both these watches. After you place an order, you typically have to wait a few weeks for Marc to source the watch and have it sent to you. In both cases, I got my watches delivered 3 or 4 weeks after I ordered them. Marc communicated with me promptly every step of the process. I ended up saving several hundred dollars by ordering the watches through him. Marc, keep up the good work."

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5/5

2022-08-11

My luxury watch connection

"I'm not a guy who usually writes reviews but this company deserves one. Marc the owner is an absolute pleasure to work with. Extremely helpful, very fair prices, fast and secure shipping.
I have bought many pieces from him and will continue to do so.
"

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5/5

2021-12-08

Worry Not Folks

"My impression of Marc R and Mark Time Corporation/Watches-Swiss.com is 100% positive. He appears to the kind of guy that will bend over backwards to satisfy his customers. Ask him for a particular model and he will likely try to move mountains to find one. Sometimes that requires tremendous, painstaking effort from him and excruciating patience for the customer, but you can be confident that Mark will fulfill his end of the bargain (if at all possible) and complete the transaction ASAP.

His powers are limited. He doesn’t build watches; he builds relationships. That means first with suppliers to ensure access to products, and then second with his customers to satisfy their wants and needs.
Some of his prices are unbeatable, others are not; but I’ll betcha in many cases, if not most, he will negotiate a mutually agreeable price when the customer is reasonable, willing, and able to be flexible, and has done their due diligence, before pulling the trigger on a purchase.

One’s outlook when critiquing a merchant or product (or any human exchange) is largely dependent on the quality of their character, their work ethic, and the depth of their understanding of commerce: regardless of the product or service rendered. Some folks are reasonable, others ain’t. I believe that Mark is an honest, honorable, and conscientious businessman. The following is a message that I sent him after a recent purchase.

Marc,
My Zodiac Super Sea Wolf GMT ref. # ZO9405 arrived as predicted. She’s a beaut. Ordered it on Black Friday 26 Nov. 2021 and received it via UPS second business day, Wed. 1 Dec. 2021.

• The price was unbeatable.
• Our 29 Nov. Online Chat was congenial.
• Doing business with you was a pleasure.
• I could not be more pleased.
• You won a new fan.

Going Forward:
• I will suggest you first to kith and kin.
• I will consult with you first.
Sincere Best Wishes to you and yours!
"

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5/5

2021-04-16

Awesome experience

"Fantastic experience, great customer service, terrific value! Highly recommend! Marc is excellent to deal with."

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5/5

2021-03-19

Excellent seller

"Bought a couple of Omega watches from Marc and I am very happy with the purchase. Great service. Great communication! Will definitely buy from him again."

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5/5

2021-03-11

TAG HEUER CARRERA 02

"I ordered my new Tag Heuer from Watches-Swiss and dealt with Marc Rabinowitz. I live in Australia, but dealing with Marc (in the United States) was a pleasure. He answered all my questions and dispelled my worries of ordering such an expensive watch from overseas and supplied my new watch with an additional strap at an Awesome price and was delivered to me exactly when and as promised.
I can't recommend Marc and his Company highly enough.
You will not be disappointed.
I will buy my next watch from him without question.
Thank you so much !!
"

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5/5

2020-12-14

Hard to Get Tag Watch Model Way201a

"Marc, personally handled the purchase of a very hard to get watch for me. I had been trying to get this watch from two other online retailers (one of which was Watchmaxx.com - terrible folks - they took my order and then would not fulfill bc the market for this watch went up in value before they received). Marc, communicated with me effectively updating me on each step and what to expect. He provided an even better price for this watch than any of the other retailers (even Watchmaxx.com who would not honor their price). This was my message to Marc upon receiving my watch:
"I just wanted to thank you again for above and beyond customer service. I am so pleased with my watch purchase from you. I received it at my office on Thursday, just as planned. It is one of my new favorites for sure. I will pass along your company info to any friends who are in the market for a new watch."

Please give Marc at Watches-Swiss a shot at your business. You will not be disappointed. I will be a longtime customer.

John Ed
"

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5/5

2020-05-22

Fantastic experience with Marc & watches-swiss.com!!

"I was price shopping a particular Shinola watch for my wife when I came across watches-swiss.com. The name was unfamiliar, the website was simple, but the price was $100+ less than any other retailer. I was skeptical, but decided to reach out using the chat feature on the website. To my surprise, I was immediately chatting with the owner himself. He gave me a little backstory on the company and their business model, and within minutes I had decided that this was where I would make my purchase.

After placing my order, Marc reached out to me saying that he was having trouble sourcing the watch from any of his usual contacts and asked if she might be interested in another model. I wasn't surprised by this, as the watch was on back order pretty much everywhere else I looked, but I told him that was the only one she was interested in. This was going to be her birthday present, so I was pretty bummed.

Later that day, he told me he had sourced the watch from a seller in California and had sent payment immediately in order for the watch to be shipped in time for her birthday. It arrived in time and my wife is thrilled with it!

Overall, I had a fantastic experience. Marc was great with giving updates, he was quick to respond to my questions, and he went above & beyond to get the watch my wife wanted and have it here for her birthday.

If you're considering a purchase from watches-swiss.com, don't hesitate!
"

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5/5

2020-05-02

Good Prices and Great Service

"I ordered my Zodiac Super Seawolf (ZO9200) which I’ve wanted for 2 years and the silver stainless steel is not an option to buy on Zodiac’s website. I had used ones saved in my ebay but they sold but I happened to come across watches-swiss and they had it. I couldn’t be any happier with my purchase as the watch just sparkles like any new mint condition does. Great products, great prices and great customer service. You won’t be dissatisfied ordering from this site. I will be doing business again on this site, Thank again Marc. "

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5/5

2020-02-26

Hands down the best customer service!

"I was looking for Gucci Dive but it was sold out everywhere, and Marc helped me to find it! In A DAY!
He was professional, always available to answer my questions, and gave me updates for every steps (found the watch, price, payment, order confirmation, tracking shipment, invoice, etc.) until I received the watch.
Plus, he offered me a discount and free 2-day shipping!
And, the watch was beautiful! Brand-new with original Gucci box and manual in a very secured package.
Entire process was smooth and stress-free because of Marc. I highly recommended it!
"

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