ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2011-05-18

"I ordered an olympus camera and underwater housing.

The price was first rate.

The order took a bit longer than I'd hoped to be shipped, around 2 weeks. During this time it was near impossible to get a response from warehouse123.com

However, when the items arrived, they were as described, well packed and overall I'm satisfied.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-07-12

"i ordered a Iriver S10 usb and pioneer headphones. i initially ordered a red coloured headphone. had a few problems with my card and order. firstly the red coloured headphone wasnt in stock, but warehouse123 emailed pretty fast asking what other colour i want. secondly i had a card problem, my card wasnt verified and they emailed me and said expiry date was wrong, so i emailed them that and no problem. so customer service and help is amazing. they were really helpful and great. I was really surprised at the shipping speed. I placed the order on July 3rd and received it on July 9th. just four days. and considering that the company is based in Hong Kong china, thats really amazing. quality of problem was great, no damage, and came in really good packaging. i was worried that as its from china i might get some rubbish knock off, but nope, products were 100% original and kosher.

absolutely amazing and was a pleasure purchasing from here.

:)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-07-04

"Thank you for the outstanding service & competetive price.

Order received, the Sony NWZ-A846 Walkman is excellent!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-04-12

"We ordered the Sanyo Xacti VPC-HD800 online and it arrived here in Singapore 4 days after (including weekends) via the FedEx courier option. I was a bit worried because I have not received the tracking number and I cant place the call because of the weekend - but eventually it arrived Monday morning.

The box contains the video camera and all peripherals stated in the description page. All of the bonus accessories and the extra accessory that I purchased were placed in a separate ziplock bag and was labeled properly. This was good as the original box already contains a lot of stuffs that can easily confuse first time users.

After unboxing and assembling the videocam Ive tried using the functions and it works well. Unfortunately, this requires a lot of reading before one could appreciate its true worth. I'll be reading more on to the night.

All in all it was a great product and I recommend users buying at warehouse123.com. Hopefully soon they could start advertising here in Singapore either in TV, radio or printed media.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-03

"Okay this is my 1st review for an Online shop .. I was little hesitant from buying from this site because of 3 reviews in this Web site.. but the rating showed ( 5 / 10 ) so it was like 50% chance that if I ordered something might go wrong .. but I took my chance and ordered the [ iriver Story ] which came with a nice offer .. a [ TOSHIBA SDHC 8 GB card ] & [ iriver Story Carrying case ] Both are FREE ~Freebie~ .. so I contacted them .. at 1st it took a while to receive a reply from their side and I think I know why .. in their web site they stated the following under the [ Contact Us ] Hours of Operation is "M-F 10:30a.m. to 7:30p.m. (lunch hours 1:00p.m. to 2:00p.m.)" so I always eMailed them based on the Hours of Operation .. and they were Helpful .. let me tell you .. I'm From Qatar and Qatar was not available in the shipping list .. and when I questioned about the possibility of shipping to my country, they helped and they even added it in the List .. the Order took on the 17th of February 2010 .. and it got shipped on 22nd of February [ Note : the 4 days between 17th and 22nd was emailing back and forth regarding the (Shipping Country, Payment information, and shipping Method by FeDex)] and from that day it took only 3 days and I Received it !! The "Full Package" as they say !! and I consider that a Good Buy .. So if any one is going to buy from this Web Site consider the Following .. if you are a 1st time customer .. and you liked an item or you like information, contact them within their working time and ask them to reply to your query .. it may take time for them to reply they will when you request from the answer you as soon as possible ..
an if you are one whole for items that gets only released in Japan or Korea then this place is for you .. and I will definitely will order from them next time with God's well :D

FYI: I just now checked their Web Site for the iriver Story and the offer got changed .. this time is FREE Sennheiser MX400 Earphone instead of the SDHC Card [with the Free iriver story carrying case] .. and the offer is until 8th of March 2010 .. :D
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-07

"Simply the best online store for photo/video. Very professional! I have been a customer for over five years. They offer a good selection and you can't beat their prices. I'd recommend them to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2009-11-11

"warehouse123.com is a stupid place to buy electronics, if you buy something from there and ask questions nobody will answer you! my last 3 orders isnt shipped from this store but they know my credit card number... so my opinion is DONT buy anything from warehouse123.com... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-07-25

"I looked all over for my Sanyo Xacti VPC-CA9 dual camera and Warehouse123.com carried it. They had the best price and included an extra battery, screen protector and 8GB SDHC card!! I placed my order on Sunday and received my camcorder on Thursday. So fast. Everything was there as described and packed well too! I had a great experience ordering! Great price, fast shipping service! Overall awesome experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-18

"So here is my story: I ordered a pair of Audio Technica ATH-FC700's from the website and had them shipped to my university address. I ordered them a week before my finals so I assumed that they were going to get there before I leave.

For some reason it took almost two weeks for the company to verify my credit card account thus I missed my shipment and couldn't receive them since I had to go back home after finals which is a three hour drive back.

I called Fedex to forward the headphones to me but their policy stated that they did not forward addresses. After talking with customer support with warehouse123 and having a bit of patience they sorted everything with Fedex and convinced them to forward the product to me! It took an extra two weeks to get my stuff but I'm just glad that headphones got here safely!

They are a great company and they actually give a crap about their customers.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-02-23

"BEWARE!!!DO NOT BUY FROM THIS PLACE...
This Company pulls the Bait & Switch,then trys to say maybe it was stolen out of the box!
Check the site yourself & you'll see they Advertise A FREE (DB-L50) Sanyo Battery/Battery Charger & Camcorder Case with the purchase of a Sanyo VPC-HD1010 Camcorder.
NONE of these items were sent.What was in the box was a FAKE Cheap replacement Battery/No CHARGER & a MINI Casio camera case that your hand wouldn't fit into!Not even a SANYO Case as anyone would assume..
DO NOT Buy from this Company unless you are willing to get Cheap Imitation "Knock Off's" ,& lied to even after I sent them an email to ask questions before I bought.I was told all the correct items would be sent.WRONG!!!!!
Now they just want to email back & forth & do nothing. They won't send the items I paid for or refund the difference.Do Not Buy From This Scammer Company.I'll shop in the States from now on.Trying to save Money proved more costly in the long run.
Stay Away From This Company.Do Not believe the false feedback they place on their site,it's ONLY a Gimmick to intice you.They are dishonest & place the blame on the Buyer who is helpless to recoup your losses from across the ocean.I'm gonna fight till I get my Money back or the proper items are sent that I paid for.
Live & Learn...
Again...BEWARE!!!!Do Not Buy From This Place(warehouse123.com.).Keep your Money at Home..
PS> As a follow up after My review,I recently visited their site & Now they have removed the Free items that were included to make themselves Look Good.Another dishonest move from a scammer(bait & switch) Company.Any reputable Company would admit their mistakes,especially when dealing with a Buyer who has a 100% feedback rating & pays CASH!!!!! Keep Your money in the USA..
The Adirondack Mtns.,
Shoot-em-up Bang!Bang!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-08-27

"I live in Kharkov,Ukraine.
I bought iRiver U20 at Warehouse123.com. Warehouse123 incorrectly formed package documents (wrote that inside package is catalog (not mp3 player)) and as result package was returned back because not passed customs control. I payed again for the second delivery and still don't receive anything.

My email is ****@****
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-08-26

"I ordered an iRiver Clix 2 on Monday night not expecting to receive the goods within the same week and was very surprised when i got it first thing Friday morning and I'm in New Zealand! Would definitely use this online seller again in the future for electronics I can't get in the country :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-30

"Ordered Clix 8G from them since this is the only place to get 8 G so far. FAst shipping (3 days), the player is great, european warranty, I hope I won't need it. Little dissapointend with the extras, the screen protector (not needed), extra headphones (80's design, poor sound), carring case for Nicon Coolpix (not needed as well), but I hoped the FM transmitor will be at least useful. But it is not, basically it has 5 led lights showing the range ~107.2-107.9 MHz, not working in my car anyway.
Overall, I wanted the 8G version, suprised they don't sell it in US yet, paid ~ $340 w/ shipping. You could get it now with "extras" or wait (who knows how long) and get the US 8 G version later and probably a bit cheaper; it's your decision.. I received everything as promised, no complains..
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-09

"I ordered an iRiver Clix 2 from Warehouse123. I have to say that the service was outstanding. I ordered the item in the UK on Thursday and it was delivered on the following Tuesday morning. Very pleased with the product and the extras included with the purchase (extra earphones, carrycase, screen protectors). Also, I managed to get it before it is available in the UK!!!
Many thanks Warehouse123, I will definitely use you again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-05-11

"I've just received a Sanyo VPC-CG65 Green digital camcorder that I ordered from Warehouse123.com, based in Hong Kong. I ordered from them because the only color of this device available in the US is silver, and I wanted the green. I'm very pleased with their service.

The overall price (item + $26 fast FedEx from Hong Kong) was the same as if I had bought the item at Amazon. However, Warehouse123 included free a number of useful items: 1gb SD card, a nice quality carrying case (Sony brand, but correct size for this Sanyo device), spare lithium battery (and a flimsy mini-tripod). That's a lot of useful extras! It's clearly brand new, arrived in safe condition, etc.

The only disadvantage is that since this is a "gray market" (imported from outside the US) device, Sanyo US won't honor it's warranty. Warehouse123 offers an equivalent one-year warranty, and of course I don't know whether getting a replair/replacement through them would be easy or hard (and hopefully, I'll never have to find out). Five Stars for Warehouse123.com (so far).
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A