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Verified
1/5

2011-05-06

"I purchased an expensive camera lens from W. B. Hunt. The lens was not shipped as the salesman committed and the salesman did not follow through. Furthermore, the Hunt prices were very high compared with those of several major dealers. I did not have a good buying experience at this company."

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Verified
1/5

2010-12-28

"I'm NOT impressed. The invoice had the correct item listed and I was sent the wrong item. Instead of issuing a call tag, I have to go stand in line at the post office during holiday season and PAY return postage, which they say they will NOT reimburse me or send the correct item until they receive the item back. I will not do business with this "Mickey Mouse" company again. Back to Adorama!"

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Verified
5/5

2008-01-27

"This is my first purchase from Hunt Camera. I am impressed! Not only did I get the lowest price on the internet for my new Datacolor Spyder3 Studio Calibrator (KILLER PRODUCT!!!), but Hunt's service & sales personnel are GREAT - friendly and helpful. The Calibrator was not in stock, but was delivered when promised (about 2 weeks). Even though my experience is only based on one purchase, I would consider Hunt Photo to be a viable alternative to the only other Photo Equipment vendor on the Internet that I can honestly recommend: B & H Photo."

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Verified
5/5

2007-03-23

"I ordered a lens from them at a very good price. The packing of the item was very impressive. I certainly appreciate any company that'll go through the trouble to ensure safe delivery of an item. Customer service was amazing...very friendly, professional and helpful. My only scrap was the lack of shipping options. I would have gladly dropped for next day delivery."

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Verified
1/5

2004-12-09

"Do not touch them with a barge poll they took my money and did not deliver the goods. not only that they kept the insurace money. Nothing but criminals"

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Ability to determine if a product was in-stock real time
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Delivering products on-time
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Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
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5/5

2003-07-03

"I made my purchase from their site late Monday and had it in my hands late Thursday. Pretty impressive considering I live in Canada. The only bad thing was the UPS bokerage fees. OUCH! Not Hunt's fault, though. I highly recommend W.B.Hunt."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use