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Verified
1/5

2015-12-12

"I have had WQN service for over 10 years and I had always been happy with the service and cost. For that past few months the service has been getting worse with very hard or terrible connections. For that past two days I have lost 24 minutes just trying to connect in vein. Just terrible service. Most of the time when I call my parents have to call me back because even when the call connects, they can't hear me and I can't hear them. Just dead silence. And the only way they know its me is from caller ID. Just terrible. I have to find a new carrier."

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Verified
1/5

2015-08-21

"WQN STOLE A TOLL-FREE NUMBER FROM ANOTHER COMPANY! On July 2, 2015, I purchased a pay as you go toll-free number from my800online, a subsidiary of WQN, Inc. The number was for an adoption so I did not expect a lot of calls. On August 17, 2015, I found out the number was not working. When you called, it said this number has been compromised. I called customer service and they told me the system was being upgraded and they could not find my account. They would let tech support know and try to fix the problem. I called every day for four days speaking to supervisors and managers to try to get this resolved and everyone told me they were working on it. After four days, I received an email from WQN stating that since there was no usage for the past 30 days, the number was released. I called another company to try and transfer the number. I found out that NovaTel was the responsible organization for the toll-free number and they told me 800.com owned the number. I spoke with 800.com and they told me the number was stolen! NovaTel was able to retrieve the number in 5 minutes and transfer it to 800.com. I never received my money back from my800online or any compensation for 30 days of lost time when a birthmother could have called us for an adoption."

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Verified
5/5

2012-12-27

"Best calling company!!!

I have been a customer of wqn.com for 6months now, and all I could say is that they have the best calling rates available without hidden fees, or ridiculous surcharges for taxes unless you reside from Texas. They also have a good call quality. I was skeptical at first whether I should try this or not. I have been a victim of several companies claiming they wouldn't charge you hidden fees or maintenance fees, but after you have become a member they would constantly charge you with bogus fees.

If you pay $10.00, you will only pay $10.00.
For new member you can get $5.00 free credit when you sign up and purchase their minimum credit, just enter their promotion during the checkout process "GET5FREE"

If you decided to try it, you could use my referral 5510278 and you would get an additional $5.00 credit for referral incentive, and I would also get a $5.00.

so all in all, you save $10.00 for signing up.
isn't that cool?! hell, yeah!!


P.S.
WQN didn't ask me, or paid me to do this review. I would never review or give information that is truly false. I am solely doing this to help everyone (and of course myself for referral bonus) decide to try wqn.com.

"

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