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Return/Replacement policy:
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Verified
1/5

2008-01-15

"Never shipped product. Phone number listed on web site is a fax number. No live support! They do not respond to their support ticket system. Still trying to cancel order after one month!!! "

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OKH
Verified
1/5

2007-03-27

"No response to e-mails, phone number is a fax machine. I smell a scam."

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Verified
1/5

2007-03-20

"To date, no product and inspite of several attempts at contacting the store no response.
Their telephone numbers all connect to a fax machine so it appears that you have no way to actually contact a live person.
"

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Verified
1/5

2007-02-06

"No replies to emails. No replies to phone calls. No replies to ticket inquiry. WHERE ARE THEY!!!! It's been 15 days and my order is still IN PROCESS. Are they for real????????"

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Verified
5/5

2004-02-13

"Good price. Good Product. Good delivery. I bought an HDTV antenna and it works as intended."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Resolving problems
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Being knowledgeable
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Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
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Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site