"Placed my order, online. Price was a initially little better than the competition, but only by a dollar or two. Then was informed a part was on back order, was given an option to pay additional shipping to split the order but was not in a huge hurry so I decide to save the money and wait. About six weeks later received an email stating the BO part was ready but there was an additional shipping charge of $25. I already paid $45 for shipping which is more than what it cost to send parts of this size, now they want another $25. Sorry not going to do that. $65 to ship ground from OH to NM is not $65 even if the box is OS.
Called to find out whats up and the parts guy could not have given a f**k.
"
"Unbelievably fast shipping, object as described. Thank you!!"
"since the begining they refuse to send the parts I payed for because they want proof of vin of the vehicle and they dont care about timing they just deny sending the parts I already paid, then they ask for extra money to change the parts I had already order. He denies sending the parts again asking for a reference of the extra payment after being impolite and rude, the guy who cailms to be named charles and manager hung up and canceled my order wasting 1 week of labor of my time and my client needs to wait another week to get his money back."
"Had the part I couldn't find anywhere else"
"Ordered an obscure part for a turbo on my S60R. Not only was it available, it was much cheaper than others. I fat-fingered my VIN, and before shipping I got a response from a real person that actually took the time to correct. To have direct access to these parts is a godsend, and everything arrived as intended in timely order. Will absolutely be returning for all my OEM Volvo needs. Thanks again!"
"So, I order some parts, and Fedex delivered the order to the wrong address. They apologized and resent, but believe or not, this replacement order was also delivered to the wrong address. Since I do business with these people quite often, I walked to the wrong addresses in both cases, but the packages were long gone.
Finally, they suggest that they mail the package to my PO Box instead. I think this is a great idea, but unfortunately the package fails to turn up. Why? Because the person shipping the item put the wrong zip code on the package. Now, they are refusing to refund my money.
I have done business with this company before, so if everything goes according to plan then the order should be fine. However, a hint of adversity, and you'll get no help but an angry email refusing to refund your $36."
"Sales person was great and I am super happy with the car. I have had good experience with Easy Auto as this is my 2nd vehicle with them. Be sure to buy Gap coverage."
"Ordered rear wheel mud guards for the front edge of the wheel well. Great price, exceptionally fast service. Highly recommend, you will not be disappointed. "
"It has been hands down, the best site for finding reasonably priced genuine Volvo parts. It has saved me hundreds of dollars. Thank you! "
"I got my order quickly and I was kept updated on its progress. I also found my part for sale elsewhere but Volvo Parts Webstore had the best price."
"The order arrived quickly, but the parts box was unsealed and beat up. I'm surprised you shipped something that looked that bad. I wonder if I got a part that was returned and resold to me, which is against your policy. So far, the part works."
"My part worked very well. However, as I suspect that many others ALSO mention…the shipping amount was ludicrous. I’ve never been so ripped off on shipping before. Definitely NOT industry standard. Black eye for your PR. "
"Found the part I needed at the best shipped price, and my order arrived quickly. Very satisfied with this purchase."
"It was so exciting and I was so happy when I received my parts this website is the best place to come for Volvo parts "
"I needed a part for my car and I received it in less than a week at price that was 1/3 of what my Volvo dealership wanted to charge me."