ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
2/5

2006-08-23

"Of the six cartridges I purchased from them, only half of them worked. I didn't bother exchanging or returning them since they were inexpensive, but considering the marginal quality of the products received, I would not order from them again."

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is easy to do business with
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
N/A
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
N/A

Verified
5/5

2006-05-29

"I have ordered ink cartridges from Voltexx several times. I have been satisfied each time. The order is processed quickly, and delivered without a hitch. Their website is clear and easy to use."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
1/5

2005-09-23

"Strictly a home user. Two of the three cartridges were incorrectly sized. The customer service rep, who was responsive, insisted that they were correct and that I needed to reset my printer to accommodate them.

Nonsense. They were defective/mis-sized. After two call, I decided to eat the $6 and move on to a firm that would stand behind their product. They lost revenue of about $200 a year because of their approach.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
2/5

2004-01-06

"Remanufactured inkjet cartridge was terrible -- half the nozzles are clogged, impossible to unclog. But price was too low to merit RMA."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is trustworthy
N/A
Is easy to do business with
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A

Verified
5/5

2003-11-22

"Ordered cartridges for my lexmark printer. Came as advertised, works fine"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-07-03

"Shipped it timely, arrived fine, they're ok. Ordered a printer toner."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process

4/5

2002-11-04

"I've purchased remanufactured toner and inkjet cartridges from Voltexx for over a year now. They offer quite a savings over full retail HP cartridges. We haven't noticed any quality issues. They have been very helpful when any issues came up. Give them a try."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-08-10

"Bought two ink cartridges for my HP 930c. The color one ran out of yellow after printing 3 web pages (nothing heavy), and the black ran out after less than 10 pages of text.
I emailed them and promptly got an RMA number with which I returned the cartridges, and quickly received the replacement.
However, now the color cartridge had no yellow and no blue. Only purple was in the cartridge, and I have given up on Voltexx.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service

jna
5/5

2002-07-11

"Now, granted, I was just looking for a cheap video card, and got an S3 Virge 8MB. But they had the lowest price on pricewatch, and considering the quality service, prices, and shipping I received for an order less than $20, I will remember Voltexx well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process