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Product & services pricing
4.17/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Verified
5/5

2015-09-10

"When it came to an engagement ring purchase, I spent months doing online research and asking my friends where they went ring shopping. My fiancee and I planned to shop for rings together, so we first looked online and went to a couple places in Singapore before we found Vivo Diamonds. When you are shopping for something you have no experience with, but you are going up against a diamond industry that has way more information than you, you need to find a retailer you can trust.

A lot of retailers will ask you your budget, and then show you diamonds that they say match your budget, but won't actually give you the price per diamond! Vivo Diamonds was different. They showed us a variety of diamonds, and were very transparent about how much each one was. This was really, really awesome and made a big difference for us in being able to decide between diamonds.
"

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Verified
5/5

2015-09-04

"First off, this place has an amazing selection of wedding/engagement rings and stones. My wife and I were treated first rate when purchasing an engagement ring. They were helpful and personable, directing our search for the perfect ring. One of their salesman worked with me when I found a ring and stone, at no time did I feel any pressure to over extend myself financially. They sell one of a kind rings and stones that you won't find anywhere else. She is really happy with the ring and vivo diamonds worked with her to customize the ring even further when she wanted the stone mounted in a kite setting at no extra charge. So happy to find this gem of a jewelry store in the city."

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Verified
5/5

2015-08-27

"I was worried that I may not be able to find the affordable wedding ring that fits to my custom made engagement ring . However , this amazing place did great job finding the perfect wedding ring for my Wife.

Issac helped me to find the wedding ring that matches the curve of my engagement ring and it looks like they both are custom made .
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges