"I love the fact that I can listen to required textbooks while I go about my daily business like showering, getting ready for work, doing chores, which helps me keep up with classwork. But I wish real people could narrate vs AI because sometimes the AI reader doesn't follow correctly and that is sometimes so distracting that I can't learn anything from it."
"Enjoy the convenience and reliability of the site and digitally storing my library. "
"Great searching capabilities"
"Very easy to rent etextbooks and access them instantly, even from outside of the US. "
"I have been using VitalSource since May 2023 for academic purposes. Everything went smoothly until recently when I bought two books that I needed to claim on another website. The guide provided by VitalSource on how to claim your book didn't work. When I reached out for help, the person who took my case immediately told me they couldn't assist and that I should reach out to the third party. This response frustrated me because I purchased the books through VitalSource, and I believed they should have been the ones to help me. I reached out to the third party, and they guided me through the correct steps to claim my books. I will say the service is good until you encounter an issue."
"Literally, everything is read to you. The text, the imagery, and the illustration. You are better than Amazon's Kindle reader. Talk about another market to consider. ;-)"
"I bought two books, sociology and forensic psychology. The sociology book was great, it just had quite a bit of errors in it, especially in the self-assessment quizzes. The forensic psychology book doesn't have much in the way of interactive material so far (I'm on chapter 5). I do appreciate the search function and it helped me a great deal on open book tests. I also like that my books are available on various devices. I read it mostly on my phone but also on my laptop and desktop. "
"Easy to use this store when buying books online."
"Your platform provides a one-stop shop and storage for all my MBA books. I can highlight, search and cross-check book sections with ease."
"I paid $47 for my book to find out it just gives me a code to access it through Pearson which is a 30 character code then gives you a link to their main page that has no where to enter the code. **UPDATE** The reply I get is thanks for the information we will pass it on. No help in any way. I'm stuck having paid for this book for my class and still can't access it."
"I love that it can read out loud for me when I'm busy or on driving"
"Makes it easy and fast to be able to read the book better at least for me. "
"Books are dowloaded and available in real time. "
"Excellent resource for all people . Enjoy every moment "
"Facilidad para buscar temas"
A rep from VitalSource Technologies , RR-VitalSource, has responded:
“Hello.
Thank you for your review and for your time and patience.
We forwarded your suggestions to the appropriate team at VitalSource. We will reach back to you should we have any follow-up questions.
Should you have any additional feedback, questions, or concerns, please respond to this correspondence if there is anything else we can do to help.
Again our apologies for the troubles you are experiencing.
Kind Regards.”