"Recently purchased Visual Comfort Suzanne Kasler Thornton 3 Light Decorative Floor Lamp in Polished Nickel SK1004PN-NP, SKU # SK1004PN-NP from Designer Supply House, NY, NY. VERY POOR QUALITY! Does not sit level and finish is damaged. I contacted DSH - no resolution. I have also filed a complaint against DSH w/BBB, NY and FTC - no resolution (yet). I also contacted Visual Comfort and Co. I do not hold Visual Comfort and Co. responsible for the policies and practices of DSH. I contacted Visual Comfort and Co. to inform them of the poor quality and craftsmanship of their product. I did not receive a response from Visual Comfort and Co. This is my 1st and last transaction w/Designer Supply House and will also be the 1st and last product I purchase that is from Visual Comfort and Co.

Update: 4/21/2014 I received replacement lamp from Designer Supply House. IT DID NOT WORK! Contacted DSH next day and requested full refund upon return of the lamp. 5/23/2014 received return label. 6/03/2104 lamp delivered to a company called Bath Kitchen Decor. Today is 6/15/2014, I have not received a response from either DSH or BKD or a refund. Again, I do not hold Visual Comfort responsible for the business practices of DSH or BKD. I am writing this review to warn of the poor quality of the Visual Comfort product I received."