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Verified
5/5

2019-01-02

Excellent and Seamless

"Perfect and seamless. It was a great experience."

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Verified
3/5

2018-09-21

Going out on a limb

"I am purchasing a projector against my better judgement. They have a price match policy that they won't price match. Bestbuy has the same project I wanted to purchase for $50 less. They told me that I should not declare my state taxes as Bestbuy would take them out at the point of sale. I really just don't want to give the big box store my money, but they are making it very hard. Why have a price match guarantee that you will not honor? "


Verified
5/5

2018-06-04

Great customer service

"Needed parts and they had everything available. No hassle ordering and quick delivery. Thanks for a great experience!"


Verified
5/5

2018-05-21

Great service, but website pics need update

"The service was excellent, but the website picture of the replacement lamp I needed was not the same as what I removed from my projector so I had reservations about paying $229.00 for it if it was not correct. Fortunately a salesman assured me that the picture was incorrect and so I ordered the lamp and was very happy. Thank you"


Verified
5/5

2018-03-18

Excellent

"Extremely fast shipping and product exactly what I wanted. Will recommend to others. "

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Verified
1/5

2018-02-27

Order and Fulfillment are terrible

"My order was shipped two days after I received the conformation. I paid for two day shipping and tracking tells me to expect delivery 8 days after conformation."

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Verified
4/5

2018-01-11

1 complaint

"My only complaint would be how they ship the free hdmi cord separately from the projector, the projector comes from Amazon in about 2 days, the hdmi comes from Washington about a week later...still waiting on mine actually. So if your wanting to use it right away, buy an hdmi cord. Besides that so far so good."

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Verified
5/5

2017-12-28

OMG! Visual Apex is AWESOME!

"Super fast shipping. Excellent highly knowledgeable customer service. I purchased a 100 inch fixed frame. The packaging was bullet proof it was done so well with "double" boxing. I watched the quick 4+ minute video multiple times as I assembled my frame and screen. The final result (after about 90 mins of total time since I am an OCD perfectionist) was an absolute Pro Grade finished fixed frame screen. The velvet wrapped frame is simply gorgeos and website pictures cannot do it justice. I know for a fact many people spend over $1500+ on screens of this quality. If you love doing things for yourself and you have truly demanding standards, then this is a no brainer: Visual Apex is without equal. Save yourself the stress and anxiety of paying mucho $$$ from another retailer, Visual Apex is simply one of the best online shopping experiences you will have. 5 Stars ***** all the way. And the price for my VAPEX screen is almost not believable: I paid $206.00 delivered to my doorstep for a screen that cost up to $2k elsewhere!!!"

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Verified
5/5

2017-12-24

Fast and prompt delivery prices were great

"Visual Apex had the best price around and fast delivery I will order from them again with no problem and awesome customer service."


Verified
5/5

2017-12-18

Great

"Good price. Great delivery."


Verified
4/5

2017-12-13

Great Deal on Projector

"There was a little bit of a delay in getting the projector and mount, but I can't complain about the great deal I got. I called customer service and they were able to address the delay issue on the projector because of the manufacturer. I would recommend them to others"

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Verified
5/5

2017-12-07

Faye was great!

"The title says it all. Visual Apex rules"


Verified
5/5

2017-10-31

Great company to buy from!

"My projector screen came quickly, was packed well, and is a great value! Thanks!"

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Verified
5/5

2017-10-23

I love it

"Excellent product at a super price!"


Verified
5/5

2017-09-22

The BEST place to order a projector!

"Awesome customer service, and super fast shipping! Thanks!"

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