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Product & services pricing
0.00/5
Chance of future purchase:
3.86/5
Shipping & packaging:
0.00/5
Customer service:
4.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-03-05

Poor customer service update

"Original: Received a notification that my order was cancelled with no amplification. Update: parts manager called and clarified the refund I received and order is all good - all is good now thanks to Mike"

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Verified
5/5

2024-03-02

Great service!

"Easy to order and accommodate special request to hold item at dealership for pickup. Thanks Village Toyota!"

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Verified
5/5

2024-02-28

Great customer service

"Mike in parts was amazing and even helped me with making sure I was getting the best deal! "

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Verified
1/5

2024-02-26

Terrible Customer service

"After 2 weeks of placing my order they informed me that the order was fraud flagged because of address discrepancy. No one bothered to alert me about it til I sent them an email. "

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Verified
5/5

2024-02-08

Good parts department

"Part arrived quickly and it had a good, discounted price."

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Verified
5/5

2024-01-28

received

"Item was received quickly and well packaged by UPS. "

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Verified
3/5

2024-01-13

$31 labor to install a gas cap is too much.

"The other item I had installed had it's own labor charge. I suspect it took 8-10 seconds to install the gas cap. Customer service rep was very friendly and professional. "

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Verified
5/5

2024-01-05

order place 1/1 shipped 1/5

" Originally concerned after order placed that did not ship until 3 days latter. Price was very good and shipping free. Will have to allow more time if I need a part. "


Verified
5/5

2023-12-21

Excellent

"Excellent team awesome customer service "

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Verified
5/5

2023-12-06

Hard to find part

"I had an oil pan that was not available in my area.
These guys made the purchase and the delivery easy and fast.

"

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Verified
4/5

2023-11-19

Ok

"I wish you get the bill ship to another address figured out"

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Verified
5/5

2023-11-04

Parts department

"Order some parts to ship to my home. They got the order right. Shipped and arrived fast. "

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Verified
5/5

2023-10-30

Excellent customer service

"Fantastic customer service! Kyle helped me order the parts for my Prius. He was more than helpful and a pleasure to deal with!"

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Verified
5/5

2023-09-13

Fast service

"Needed a part I could not locate locally in AK . Found it here and cheap. Thank you"

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Verified
5/5

2023-08-20

Parts

"Excellent service on my parts "

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