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1/5

2021-03-15

Misleading

"If you look up their store it dont even exist. I'm going to call elkgrove village I bet the guy isnt even in that town. I called and asked how much a 1080 was and he quoted me almost 900 dollars. "

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5/5

2018-03-29

Prompt Service and clear website

"I tried to buy a new graphics card to move to an SLI setup on my rig, ordered the wrong card, and contacted customer service to cancel the order. I received a reply immediately the next morning and they told me it was canceled without any further incident. Very pleased how easy they were to work with and will buy my next card from VGAStore.com in the future. Sorry it didn’t work out this time, though. "

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1/5

2018-01-15

Pretends to have items, then cancels order after charging my card.

"Ordered product and was charged, then told my order was canceled and that the product was back ordered because the price of the product went up and was resold to someone else. "

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1/5

2016-08-23

Invited fraud while claiming to prevent it.

"I purchased a video card from this site and selected next day air shipping. Using their online order form, I submitted the required information and paid using a credit card which I use every day. I promptly received an e-mail confirmation of my order containing all expected information. My credit card statement quickly showed a pending authorization for the amount of the order. I fully expected a shipping notice the following day. What I received instead was an e-mail from the merchant containing a Word file asking me to provide my credit card details, billing/shipping addresses, my signature and photocopies of both my credit card and driver's license (front and back). This was supposedly a measure to prevent fraud. There was nothing during the order process that suggested this additional step was forthcoming. I then replied explaining that this measure would not prevent fraud, but would, in fact, encourage it. This e-mail was not a secure form, nor was there any way for me to know what would become of the personal and financial information I sent them after they used it for the transaction. Am I supposed to just assume they'd shred it? Upon explaining this to them in my reply, without a word they canceled my order within a few hours. I have just one question for VGAstore.com... If photocopies of my credit card and my driver's license are sufficient to prevent fraud in that they serve to prove my identity after the point of sale, then what is to prevent whomever gets his hands on this information later from using it to do the same? Never again."

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1/5

2016-07-19

The worst experience in a long time... they will treat you like a thief!

"I tried to buy a graphics card here. They were unable to confirm my address even though I use this card else where all the time. I checked with the bank several times, and they said there was no problem with the card. I tried to place the order again. The customer representative with whom I spoke several times did not even pretend to be helpful and treated me like a thief. "

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Verified
5/5

2016-03-30

Found products that were EOL

"I was able to find EOL products that were new in box. They have a wide range of products that meet this criteria with pricing that is very reasonable. I have used them on several occasions and would recommend them."

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Verified
5/5

2016-02-29

high quality work

"I would like to highlight a large range of products, a user-friendly website interface that makes it easy to make order. Also can mark the work of the customer support - the answer to the request about some of the positions came quickly and efficiently. "

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5/5

2013-02-03

"I found it great. It still seems like a dream to come across such a product that can provide high quality of services and is reliable. I’m using it for many days without any error and the latest technology provided is simple awesome. I would like to keep using it."

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5/5

2012-07-24

"I am always looking for the best price when I buy anything on the Internet but I also look for the highest seller ratings. This company came up on google shopping, had the best price for the video are I needed but had no seller rating. I was a little apprehensive and emailed to make sure the card was in stock. They contacted me right away and over mighted the card because my mac was down and I needed it back online ASAP. Great to do business with, I give them high praise and would recommend them to anyone. "

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Verified
5/5

2012-06-24

"I was looking for a compatible video card for my server and vgastore helped me to find a 100% compatible solution. Speedy shipping and I got my server back online in no time. Very professional. "

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