"On 08/06 I placed an order for Denamarin to treat my little dog. The seller gave a false tracking number, yesterday 06/22 Amazon asked for an explanation and this seller said he had forgotten to report that he had no more merchandise .... (?? !!!), it is shameful and disrespectful, my dog ​​lost the treatment, made me lose time to keep my money, because he never had the medicine and he never informed me, he only tells me that if I wait he will give me a discount in the future. My dog's health is my point. I hope Amazon gets these clowns out. They are not to be trusted."

"The USPS carrier failed to track and left my small order outside the locked mailbox, so I never received it. Over the phone, VIC agreed to refund my payment. Later they reneged via email and stopped communication. I paid for nothing. First total rip off in many years of infrequent online purchases.

VIC got paid, USPS got paid, I got played.

I won't use them again and neither should you."

"Bad customer service regarding shipping: I paid for 2 day expedited shipping and received my order in 4 days. When I contacted them regarding this I was told they would not refund the extra money I paid -- "it was not their policy". I paid THEM for the shipping, not the shipper yet they would assume no responsibility. Would not deal with them again. "