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Product & services pricing
1.25/5
Chance of future purchase:
0.63/5
Shipping & packaging:
0.94/5
Customer service:
0.32/5
Return/Replacement policy:
0.00/5


1/5

2024-04-26

Charged for merchandise that was never delivered

"Twice in the same week, I was charged for purchases that I did not receive. Customer service will not respond."

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1/5

2024-04-24

Expect Delays- Poor Delivery and Customer Service

"I ordered a Caliburn Dillion from their website which was showing instock. Then I get a message stating that the device is instock but the cartridges are not and the order will be held. I have waited since the 28 March 2024, for my order to arrive even though I had selected the "fastest" delivery option.

I have yet to receive my product nor any interaction with them feels like I am talking to AI as my emails are ignored and the message is almost automated with mainly a non-challan verbatim of the same basic delivery information which has not been useful and no reasoning or assistance to issues that have been caused.
"

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1/5

2023-12-06

Super bad company...never order again

"I ordered 2 same models vape packages. They sent me the wrong model...they didn't want to send me the right model and didn't gave me my money back...super bad people.."

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5/5

2023-11-17

Good product

"I made an order and had some shipping problems because "the address was incorrect". As i checked, the address was filled correctly. I contacted support and got my order resend with the help of customer service. I would only recommend that i wish they had quicker response, but as i tell, they helped me resending the product"

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5/5

2023-10-07

Excellent

"I recently made a purchase and was thoroughly impressed with the exceptional customer service I received. Navigating the website was a breeze, and my order arrived swiftly and securely. The product surpassed my expectations in quality and flavor, while the prices make this my ultimate choice for all my vaping needs. I highly recommend them to fellow vaping enthusiasts."

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Rep reply posted 2023-10-08
A rep from Vapesourcing.com, VSourcing, has responded:

“Dear Atavist
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team


5/5

2023-10-02

Smooth process

"Easy to order and site has all the flavors I like!!!"

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5/5

2023-10-02

great company

"great company with very good prices"

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4/5

2023-09-26

Great source for elf bars

"I have placed several orders with vapesourcing and have had a positive experience every time. Good prices, authentic products."

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4/5

2023-09-20

Vape sourcing review

"I'm not sure why there's only a rating of one. I've only had a minute problem and they fixed it quickly."

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2/5

2023-07-09

:(

"I have been ordering for a while now. I've had many bad experiences. Mostly with shipping. This time ive been waiting a week with no info on when I might get them. I have gotten bad vapes, I have got wrong items and I have contacting them to fix things and nothing ever gets resolved. They don't care to make their customers happy. I will be finding a new place to buy vapes."

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Rep reply posted 2023-09-18
A rep from Vapesourcing.com, VSourcing, has responded:

“Dear Brittany
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team


1/5

2023-05-17

Don't waste your money

"Worse vape online seller. Bought an order of over $130. Shipped super later, had to replace one of the flavors although they had it on the website. And the worse 2 of the disposal vapes were either old or expired. I had no more than 10 puffs and the LED started to blink. This was my second order. The first one I had a burned flavor. Don't use them and buy else where."

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Rep reply posted 2023-09-18
A rep from Vapesourcing.com, VSourcing, has responded:

“Dear Sean
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team”


1/5

2023-03-28

Horrible company and crap customer service

"Horrible company don't even try to find a phone number. Astronomical shipping prices for 10-20 days, if you ever receive your order. Wouldn't recommend this to my pet rock"

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Rep reply posted 2023-09-18
A rep from Vapesourcing.com, VSourcing, has responded:

“Dear customer
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
We appreciate if you can provide us your tracking number so we can provide a better support
Best regards
Vapesourcing Team”


1/5

2023-01-25

Fraudsters stay away.

"I ordered near on £80 worth and I’ve had nothing just take money off you and I’ve emailed them and don’t get nothing back no refund or anything even if you do the uk it still goes to the us. bunch of wankers simple fact of being robbed of your own earned cash Stay clear. "


Rep reply posted 2023-09-18
A rep from Vapesourcing.com, VSourcing, has responded:

“Dear Glen
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
We appreciate if you can provide us the order number or other order information so that we can provide you a better support
Best regards
Vapesourcing Team”


1/5

2023-01-20

No stars, worst customer service

"Ordered some disposable vapes. One did not work. Been back and forth with them for over a month trying to get replacement or refund. Asking for multiple videos, try this, try that. It doesn't work. Will never buy from them again."

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Verified
1/5

2022-11-09

Fraudulent charges

"2nd order in a row fraudulent charges within a few days do not order from this company "

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