"I placed an order almost 2 weeks ago. The website has continuously said processing even though they got my money. Sent a message after 1st week. All was said was would be shipped by the end of week. Nothing so l gladly recommend (bigweedbrothers. com) because the did made me very proud l so much loved their products and their customer service "
"I have nothing but praise for Vape Club. From their website to their order processing & their customer service!
I had used Vape Club in the past but idiotically forgot about them. So I was using Vaporfi habitually to buy juices as I liked creating my own & their flavours were good & strong. Recently though their website became unusable due to numerous glitches & I had to find another site to get juices from.. I was very dissatisfied as I thought I wouldn't find flavour combinations anything like the ones I was creating but....'Luckily', I remembered about Vape Club!!!...
Vape Clubs assortment of e-liquid flavours is extensive & vast! I found juices with extremely similar flavour combinations to the ones I had been creating so I was over the moon!
Vape Club's customer reviews made choosing which juices would be best far easier. And the ones which I ordered with high ratings were great & the couple which had low ratings were as people said, very poor, if not unfortunately revolting. So check reviews & ratings when choosing juices.
I choose standard delivery so expected my order could take a few days to arrive....
Vape Club processed & shipped my order the same day that it was placed! Fantastic service! To my delight the order arrived the following day!! Even if it had taken a few days to arrive I still would have been more than contented as how long the postal service takes is out of Vape Clubs control. Plus it states on their site that standard shipping could take a few days!
They also have a more than satisfactory assortment of vaping accessories (coils etc) for all the top brands. So can meet all your vaping needs.
Vape Clubs customer relations & service is second to none! I emailed the company a few times & each email was responded to exceptionally promptly. The correspondence from them was efficient, friendly & very polite. So again, they score top marks for customer service!!
All in all I definitely recommend Vape Club. In fact they are my favourite vape site & I will ALWAYS be using them for e-liquids & coils etc in the future!!!"
"The best company for all your vaping needs. Delivery is super fast, customer service is phenomenal, and everything is always as it should be. Cannot fault them! I won't buy from anywhere else now."
"I received a tank with some bad o-rings and no replacements in the package (not their fault as the package was sealed by the manufacturer). They promptly sent replacements."
"Perfect customer service! Buy with confidence that they provide a genuine product and will gladly rectify any issue with product in case it’s faulty. Highly recommended."
"Was speaking to a guy called Kapil and he responded 5min after i sent the email. Unbelievably fast. We chatted back qmd forward and still super fast response. We fixed my issue and I'm super happy and excited to be buying with vapeclub again
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"Made several orders and always arrive next day. Had one issue and was rectified quickly and efficiently. Would highly reccomend the vape club! "
"I'm always impressed with the quality of service provided for by Vape Club. Every order I've placed has arrived the next day. Their stock level and range is incredible. I recently returned a faulty mod, and both Rob and Kapil offered prompt, friendly and professional customer support. You know you're in safe hands with Vape Club! :-)"
"Fantastic Customer service! Kapil was very understanding of my situation and rectified the problem. Thanks Guys! "
"Have used these guys several times and the service has always been good with great delivery had an issue with royal mail missing delivery and they were extremely helpful and efficient wouldn't go anywhere else "
"First time ordering from this website and I was extremely impressed with the customer service straight away, extremely quick response to emails, real easy to order and just overall kind and considerate responses to every email, highly recommend:)"
"I have been using Vape Club for approximately 18 months. The service is always reliable and quick. On the rare occasion there is an issue, it is always rectified swiftly and satisfactorily.
I can highly recommend this supplier of good quality vaping equipment and juice."
"I've only had one bad experience with Vape Club where my order never turned up, but this was quickly resolved. Flawless service, amazing variety of liquids. Can't fault them"
"I've placed several dozen orders with Vapeclub and every one has arrived next working day. Huge selection of juices and easy to find one to your tastes with the 'eliquid explorer'. A recent issue was quickly sorted out with replacement items, great communications and service!"
"Wanted help on finding something as a daily vape and they found me a mi pod system , very impressed with it , had a issue with one of the pods but vapeclub sorted this very quick and sent me a new one out ASAP , what more service can you ask with that , cheers guys"