"Not only did I receive a ring that was the wrong size, it fell apart in 3 days. When I told them it needed to b repaired and made to correct size they tried to charge me to repair it and make it the correct size and I would not receive my ring back for a minimum of 55-60 working days. After they tried to repeatedly take random amounts of money outta my bank I told them I just wanted a refund. It took a month of them trying to sell me different rings for more money before I finally got them to agree to give me a refund. Their message said I would receive my refund in 4 business days . It’s on hold in my acct and bank said they aren’t releasing it for 2 weeks. This business is a joke that sells fake jewelry that they have 5 yr olds make. DO NOT do business with this company they will rip u off. Not only did they ruin my engagement I now have no ring. "
"Had not a bit of trouble with it or shipping "
"I bought this as a gift. At first I was worried it wouldn’t arrive on time, it then delivered days before I needed it! The picture on the website looks good, but it’s even better in person! Worth every penny!"
" The ring loos better than it did in the picture. The size was perfect too. She loved it and she said YES"
"I purchased the Anchor ring I rose gold.I love it! It's classy and petite.Will go well with gold or silver jewelry.It will be my go to for all occasions."
"The jewelry is so beautiful ."
"We bought a piece from this company. It broke in a years time. It was clearly a fault with the crafting of the ring, but they refuse to admit it and say it is my wife's fault for treating it too roughly. My wife gets a bruise if she breathes too hard so it was clearly the ring. "
"Absolutely Outstanding Customer Service and Satisfaction ⭐⭐⭐⭐⭐"
"The rings were beautiful, standard shipping was quicker than expected. We will be ordering from Vancaro again."
"Their customer service was exceptional. Long story made short the delivery got messed up. Nothing to do with Vancaro. They were quick with their communication and made it right.
The ring I ordered is beautiful! It looks even better than advertised. They have a nice selection of unique rings and from this experience I know I can trust the product is as advertised and their customer service is top notch!
Highly recommend!"
"I was very pleased with the service and speed of shipping. The product is as described and I’m sure my daughter will love it. "
"These guys were wonderful through all of my shipping issues. My local usps is unreliable as I learned though this experience. When they returned my order, I contacted customer support and upgraded to express shipping using DHL and it arrived almost a whole week in advance of the estimated delivery. I'm proposing in a couple days and I am so glad I was able to get the ring in time so the plan can to perfectly"
"The rings are beautiful and the customer service is amazing! Definitely recommend."
"Ordered 2 rings back in march, recieved the first one very quickly, the other was a pre order item and I recently recieved it. They were quick in response time and answered any questions i had via email. Their customer service was absolutely stellar. 10/10 would recommend."
"Fell in love with the amazing selection great prices and fast delivery!! Definitely recommending to family and friends"