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Verified
1/5

2015-01-27

"I bought equipment from this company and dealt with the owner Aaron. He is extremely rude and could really care less about customers. He is a totally arrogant little man. Avoid this man and company at all costs. There are way to many good companies that like people."

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Verified
5/5

2006-04-05

"I purchased a set of Integra VS88+Plus Iron heads from Value Golf Clubs and I must say the service was outstanding. I wanted the heads to be hand picked so that there would be a 7 gram difference between the heads and this was done without any extra charge.The price of the heads were great and I had my order within 3 days."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-04-05

"I placed an order for golf clubs in mid March of this year.I dealt with Aaron of Value Golf who was helpful and very prompt in answering my emails.The clubs are very good quality and accurately reflect the advertised description.I can recommend this store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
5/5

2005-03-15

"I purchased a SMT 455 big bore golf driver.
It was an enjoyable experience dealing with Value Golf Clubs. I placed my order on the 7th of March and received the order five days later. The equipment was expertly constructed, and above my expectation. Value golf clubs is a rising star.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use