ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs

Full Rating Profile + -

Product & services pricing
0.00/10
Chance of future purchase:
0.00/10
Shipping & packaging:
0.00/10
Customer service:
0.00/10
Return/Replacement policy:
0.00/10


1/5
2004-10-28

"These guys are scumbags. They are bait and switch scam artists. They get you to order with a low price then call you back to try and get you to buy over prices accesories.

I wasn't home when they called, so I called the next day. After spending so much time on hold that I had to call back (twice) I got someone who looked up my order number. He said, "I was surprised to see that you didn't order a battery". I said, "of course not, it comes with one". He said, "no it doesn't". I said, "according to Kodak's website it comes with one, are you not selling this in the original package?" he said, "no we're not" I cancelled my order.

If there's any fraud on my credit card, I'll know who did it, that's for sure. They should be prosocuted by the Attorney General of New York.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

1/5
2004-10-25

"My experience mirrors those of the others I read. I ordered a camera based on a froogle search. Three business days after my order was accepted, I got a call from them. They went over my order. Then they tried selling me additional items. I declined each one. Finally the tried to sell me an extended warrantee, saying that this new Kodak camera had no warrantee whatsoever. At that point I requested they cancel the order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A

1/5
2004-10-24

"Prior to placing my order with VIP Camera I called their 800 number to verify that Canon Digital Rebel was new with a US warranty. I also asked when the item would ship if the order was placed today being Friday 10/21. I was told that the camera would ship either Monday or Tuesday the following week. I received a call from them on Sunday to discuss the order. The first thing that came up was that the price on the internet was not correct and that it did not reflect that the price was after a $100 manufacturer's rebate. Then they tried to sell additional equipment such a 'longer' life battery and extended warranties. Finally, they told me that the camera although shown as in stock would not ship for 10-14 days. At that point I decided it best to cancel my order. I will not order from this merchant at any time in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

1/5
2004-10-06

"Placed an order for the Nikon 8700 Coolpix camera for the extremely low price. I called to speak to someone regarding the order and was immediately asked if I wanted to buy a battery, lens, warranty among other parts for this camera. When I said the camera comes with these parts I was told it does not and is the body only. NO WHERE in the description does it say BODY only. When I confronted him that it did not say that, the customer service rep said it doesn't say it comes with it either (even though the specs in the description list the lens and battery and do not state 'optional' or 'order seperately') He then stated it doesn't even come with the wiring. I canceled the order and will never do business with this firm again. Take warning and watch out before you order anything from this companty"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5
2004-10-05

"This place is a total scam. I was looking for a new konica minolta dimage a2 online, and found that this site had the best price. Going with my instincts, i contacted the company by phone and e-mail to go over specifics. I was assured that it was factory sealed and retail, contained all retail accessories, and brand new. After a few phone calls to the csr, who was nice, i decided to place my order. The next moring i recieved a phone call from "john", asking to confirm my order. When i called he tried selling my a memory card, and a rechargeable battery. I told him that the camera came with a rechargeable battery, it said so in the company's website. He told me i purchased an international model (no such thing), and if you entertain the thought that there IS an internation model... 1. why doesn't it say this on thier website?... 2. konica minolta's austrailia website lists the camera sold with the rechargeable battery. I canceled my order before it was shipped. The price was set low to bring in customers, then sold fraudulently. These people were nice before i ordered, then turned into complete jerks when i wanted to cancel. I want future potential buyers to use my experience as a lesson. see also usaphotonation as well.. same scam"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability