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Product & services pricing
4.73/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.79/5
Customer service:
4.82/5
Return/Replacement policy:
4.77/5
Featured Review



Verified
5/5

2024-05-01

Florida trip 2024

"Hired a car from Alamo through VIP cars. Everything went through very smoothly at the airport when I gave my paperwork to the Alamo staff.
I’d also recommend the “Visitor Toll Pass” as it made driving around florida toll roads much easier. I’ll definitely use VIP cars again
"

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Verified
5/5

2024-05-01

Helpful

"Thanks for dear Janet to help me with my booking. She was polite and helpful.
Thanks again for your time to sorting my booking.
"

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Verified
5/5

2024-04-30

Online chat is helpful

"CAROL is very helpful and professional.
"

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Verified
5/5

2024-04-30

Efficient help

"Sarah Blom assisted us with our enquiry politely and efficiently. Would highly recommend the chat option."


Verified
5/5

2024-04-30

Had to make a late booking change.

"Pearl at VIP promptly sorted my problem out."

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Verified
5/5

2024-04-30

GREAT CUSTOMER SERVICE FROM TONY!

"I had a query with regards to my booking - I needed to add a car seat for the baby & Tony was super friendly, professional and was super helpful. My query was dealt with ASAP & the request was added on to my booking. Great level of customer service, so thanks TONY!!!!!!"

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Verified
5/5

2024-04-30

needed a change, everything ok

"I needed a change on my hours of pick up and delivery. Tony helped me perfectly. Thanks"

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Verified
5/5

2024-04-30

Gary is the best!

"Had a great experience with Gary from the live chat team, made my booking amendment experience so much better and guided me very well throughout. Thank you Gary! "

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Verified
5/5

2024-04-30

Live Chat service

"had a question about the booking. Mr. Chris Hendrix, replied very fast and with accurate information. Great service!!
brgds Rick
"

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Verified
5/5

2024-04-29

Excellent Support

"This was my first experience with VIP CARS. Due to a change in my flight schedule, I needed to adjust my booking. I reached out through the live chat and received outstanding support. Sarah Blom was incredible. She is not only professional and friendly, but also responsive and attentive to customer needs."

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Verified
5/5

2024-04-29

Assistance for good, Tony, helped me to make the necessary changes to my reservation, and updated it super quick.

"Assistance for good, Tony, helped me to make the necessary changes to my reservation, and updated it super quick."

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Verified
5/5

2024-04-29

I had to make a change on my booking

"I had to make a change on my booking as was stressing about it, but Tony at vipcars was really helpful & sorted it all out in next to no time. A real credit to the company. Thanks again Tony! You star

"

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Verified
5/5

2024-04-29

Very Swift and Efficient

"Harris Leon is a Superman and did everything in a Giffy! Will be back soon"

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Verified
5/5

2024-04-29

Good services

"I would like to thank for assistence Harris Leon. Great job. "

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Verified
5/5

2024-04-28

Prompt and helpful

"Prompt and helpful support from Harris"

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