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1/5

2023-10-25

Non-responsive customer service

"An order that was supposed to be shipped in 2-5 days has not arrived nearly a month later. The tracking number shows that USPS is still awaiting the item from Utopia Tools. Multiple attempts to contact their customer service for an update has met with no response. I've tried calling, emailing, and using the contact form on the website with no success. To add insult, I just received an email request for a product review for the item that I do not yet have in hand."

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Verified
3/5

2016-03-23

Product delivered as advertised

"Product received after a short delay. i'm satisfied with the sieve that I purchased."

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Verified
5/5

2013-05-06

"I absolutely love this store, I just recently placed an order online, which I received the next day! I have also visited their store and they have a lot of hard to find gadgets and the prices are really reasonable, the people at the store are super friendly and helpful. I would definitely recommend this store!"

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