"Rear wiper assembly had no rubber blade even though the figure showed a blade and the description included a blade. Had to make a second trip to return the part. Also could not get the on line discount at the counter during the return. Extremely poor documentation. "

"I have been emailing them to see the status of my part and I have not received any confirmation. "

"Had a shuttle that took me home and picked me up. "

"I ordered a part online from the parts department at Universal Toyota and the order was ready for pick up the same day. I was able to pick it up and fix my issue with no hassle. Really pleased with the service."

"Order was ready for pickup as soon as they opened. A+"

"My product has not been delivered yet, but the process of choosing it was fantastic"

"Great service, fast and courteous."

"Good. Comforting knowing im servicing my truck with OEM parts. "

"Everything went great
Paid online
Picked up and installed "

"fast and easy, quick answers. will use again"