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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-02-07

"I normally avoid companys with 0 ratings but i was looking for good webcams at a cheap price they were the only ones. I ordered from this company on Feb 1st and bought a 2 pack of OEM Logitech QuickCam Messengers. The day after i ordered it i checked the site to see the status and it said it was on hold. The first thing i thought was that they were out of stock and i was about get mad on the phone with them but i called them up and pretty quickly i was on the phone giving my invoice number and it turns out that they just wanted to confirm me ordering to a different address then my billing. It turns out they even called me the day of my order about it but I missed the call on my phone. Sounds like pretty good serivce too me. After i confirmed with them they shipped later that day and 2 days later (3 day express shipping) i got the package. It was a sealed retail package when they stated OEM so i was real happy about that and everything works perfect. So I had a Great experince with a no history retailer. I would buy from these guys again and again and again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Overall technical support
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Making decisions on their own
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Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
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