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1/5

2018-01-05

Bad customer service

"I have returned parts and refund has not been processed in 2 months. Not only did I lose my $200 dollars for parts but an additional $30 dollars for shipping . I have tried contacting the company multiply times but they do not reply. I would not recommend dealing with this company for any reason."

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1/5

2018-01-03

Bad business dealings!

"Sent damaged and defective parts and would not refund $. Stated that they were damaged by return shipper and I needed to settle it with UPS. Keep the $100 - I'll make sure nobody I know does biz with you fools!"

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1/5

2017-12-12

Shipped wrong part & won't refund payment.

"Here is the response from the technician who attempted to install an AC compressor on my 929 Mazda.
"I did look at that condenser. There is no way to make it work. Connections are wrong, it's the wrong size and no way to mount it up. I will order the correct one and get you a good discount. Where did you get this one at? I was thinking I could look it up by the part number and figure out what it actually goes on and you could sell it on E-bay or somewhere and recoup your cost."
I asked for a refund from tUltra and eBay but no adequate response from either.
"


1/5

2017-11-13

Possible Scam Alert!

"My son ordered some parts for his car. He was told there were problems with his debit card & it didn't clear & parts wouldn't ship. Interestingly, $339.15 was debited from his account yet he doesn't have the parts nor are they on the way! Website has been down for 3+ days & no one answers the phone. Have left several messages & no returned call."


1/5

2017-07-14

Misrepresentation of part, poor customer service

"I saw a master cyclinder online which stated it came with a pressure sensor. When the part arrived it did not have the sensor included. I e mailed and left a phone message for Ultrarev.......no return call or e mail. Not good business"


1/5

2017-06-26

Worst Customer Service

"Worst seller ever. They sent me a defective CSF radiator. My mechanic attempted to install it and noticed the radiator had a damaged hose inlet. With that said, after 2 months of attempting to return the item, which included using paypal claims service since the seller was not at all sympathetic to my situation. I was responsible for return shipping before I was refunded. With that said, I had to pay over 80 dollars to get my 313 dollar refund back. Why am I paying return shipping for a defective item. I'm still in shock.

"

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1/5

2016-11-16

Horrible customer service. Huge restocking fee when they made the mistake.

"Same problem as the last bad review. I bought from them on ebay, they told me it would fit my car and it didn't. Tried to hit me with a huge restocking fee then tried to sell me the correct one. I asked them, Why would I spend anymore money with them if they made the mistake and want me to pay for it? BS BEWARE"

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5/5

2016-08-17

Thanks Walter!

"Walter has been selling me parts for about a year now, always a pleasure to work with him. Thanks!"

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1/5

2016-08-13

Faulty part, horrid return / refund service

"Ordered a brand new (not refurb) window motor and it did not work out of the box. This was frustrating on many levels. First of all, I had to get another motor the same day from a local parts store and I could not drive my car since I already took apart the car door to install the new motor.

When I tried to return the motor, my refund experience with Ultrarev was horrible... absolutely terrible. I returned the motor ($12 out of my own pocket to ship it back) and then they charged me a restocking fee for their faulty product. To get a refund took me several weeks and they only have 1 person working on their refunds department.

So, I wasted time and money by purchasing from Ultrarev. Will never do that again.
"

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5/5

2016-07-04

Exactly as promised!

"Rain Guards for 1996 Mercury Sable... installed them this afternoon..."

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Verified
5/5

2016-03-02

Can not go wrong With this company!!!

"The best customer service anyone could ask for. Answered all my questions and bent over backwards to ensure I got the products I ordered. Communication was the best I have ever dealt with. Product I ordered was not a stoked part and Ultrarev got me the parts and work diligently with the manufacture to get me what I needed in a reasonable time frame. If there is a need for parts Check with the great staff of Ultrarev first, you will not regret this decision."

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Verified
5/5

2016-01-29

Sharper look

"Went with an Allstar oil gauge to match the exotic look of my Jetta's interior. I already made changes to the factory dash and wanted something to enhance the appearance. $20 for this gauge, can't beat it. "

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Verified
5/5

2016-01-27

Bushing set

"Ordered Energy bushing set, it arrived fast. Thank you. "

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Verified
5/5

2016-01-22

Mean Machine

"Bought a Lund grille to spruce up my 99 Suburban's front-end. Looks rough yet shiny, just right. Would've preferred straight steel but this seems to be a durable aluminum alloy. The appearance alone is worth the purchase. "

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Verified
5/5

2016-01-21

Nice deal

"Downpipes for imprezas are popular, but because of that they are also expensive. A good one can run $400 or more, especially if you get it installed at a shop. Invidia's downpipes are popular because they run the full 3 inches in diameter. But on ebay, they can be over $300 in some cases. Ultrarev has this one for $270, so if you have a WRX you should probably check them out as it's the lowest price I could find. "

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