"ordered a scope sent me the wrong one said they would send me the right one. I now have been sent the wrong item twice!!!!!
they never answer the phone, send email asking to get call back nothing!!!!!!!
weeks to receive return label and refund!!!!!!!!
save your self the headache order else where."
"Their products are junk. They refuse to return calls. Not worth dealing with them. Beware of dangerous products!"
"company not happy to refund ur order, u need to follow a month and call every few days to check the refund, at the end i dispute on my credit card to get all refund. beware paintball buyers!!!!!!!!!!"
"Great experience, low prices, reasonable shipping and shipped quick, thank you!"
"I had a very bad experience with this company. They falsely advertise that they ship the same day or next business day. They did not ship my order until a full four days after I placed my order. I even paid to have expedited shipping. They did not call or email to let me know so I had no opportunity to make alternate arrangements. I called three and four times a day to check on the order but no one ever picked up. And this was throughout their business hours. Obviously, they don\’t care about their business and they don\’t care about their customers either. After I finally got in touch with them through email, they just said sorry and did not make it right. If you are looking for a reliable company for paintball gear, look elsewhere. They will take your money and make promises but won\’t live up to their end of the bargain. There are plenty of other online paintball stores with equal or better prices and better reliability and better customer service. They are a second rate outfit and I definitely will never purchase from them again."
"Overcharged us on shipping & still haven't answered our questions with 11 messages from us & 1 from Ebay Customer Support! We said at the start, we were ordering more that day. Shipping is only supposed to be .50cents per additional item. So instead of reading your Email &Ebay messages or having anyone contact us who does know about it you send us automated letters & put 4 "Unpaid Item Cases" on us! We are going to pay for these & the overcharged shipping so our company doesn't have those marks
*Un-thankful, Un-happy & we will never shop at your site again* ****@**** & Ebay, BCC_International"
"I just purchased the Tippmann 98 Ultra Super Mega Set:
http://www.pntball.com/p-4009-tippmann-98-custom-ps-paintball-gun-super-mega-set.aspx
This package is the best, everything you could ever need to play. The mask is decent quality but will probably eventually want to upgrade. The shipping from Ultimate Paintball was extremely fast. Definetly the best paintball company out there."
"I was satisfied with the shipment of the order. The Customer Service representative I spoke with was very helpful."
"I had the airsoft gun for one week before it broke. I'm very disappointed and will not purchase another product from you. Is there any way I can get a refund or a new gun?"
"Great site it was easy to navigate and easy to order what I wanted. "
"The customer service is GREAT, I will be back to use this site many more times. Keep up the good work!"
"I've ordered items from their website as well as their eBay store, no matter which store it comes from, it shows up quickly and as promised! Customer service is outstanding, I had a problem with the valve on my remote line, and as a response to the initial email I wrote them, they said that a new remote line was on its way. Outstanding and highly recommended company! "
"I bought a 09 Spyder PILOT Paintball Marker Gun SNIPER Set - Black.
I only used it once since I got it but it looks pretty good. Shipping was fast and gun had no problems and no cosmetic damage.
Thank you Ultimate Paintball."
"very good shipping and great service. items are at good prices and are very nice."
"I purchased two ER 3 Paintball gun packages which I was satisfied with what was included. The only negative was my order was shipped in separate shipments. Other than that I was happy with the Extreme Rage 3."