ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review



Verified
5/5

2023-12-29

Great experience from a skeptical buyer

"I was on a crunch for time and the only custom shirt website I could find that could print 1 shirt in the timeframe was uberprints. I thought to myself “there’s no way it’s gonna look good if it ships in less time than everywhere else,” but it was really my only option. I received my package in two less days than it said was expected and it was perfect. I was ecstatic. My personal design (which was quite complex) came out looking exactly as I had hoped. Once skeptical, now pleased. Would recommend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-10-15

LIES NO MONEY BACK GUARANTEED

"They say money back guaranteed but I was unhappy, willing to return it, I DID NOT WANT TO KEEP IT. And they do not care. They did not give me a full refund. It is a LIE. Money back NOT guaranteed to please be sure you want to spend the money and will like the design. Even if you are unhappy and will to return they do not care and it is not guaranteed. I feel robbed. I was willing to return they and they do not care and will not take them back for a full refund. DO NOT SHOP HERE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-15

Quick Delivery and Customer Service

"Although there was an issue with the t-shirt sizes, Uberprint's customer service was quick to resolve the conflict! They genuinely put their customers above everything else, so I would highly recommend everyone to order your customized shirts from Uberprint! Uberprint is especially a great option for bulk orders for sports, companies, or schools; the more shirts you order, the cheaper it costs per shirt. The shipping and delivery speed was so quick that even express delivery couldn't compare. Looking forward to designing and ordering from Uberprint in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-01

I Had A Great Experience

"I’m somewhat confused with these one-star reviews because my experience with uberPrints was totally the opposite. I put my order in and it had been delayed due to a misunderstanding with the artwork. Uber Prints contacted me immediately. They politely and professionally resolved the issue with my artwork and shipped the order immediately. The Shirts were exactly as I imagined. I highly recommend this company to all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-17

Exceeded my expectations!

"Just received my order! Made a pregnancy announcement t-shirt and was a little bit worried on how the pictures I choose will turn out. But everything is perfect, the pictures, the shirt sizes and the materials! The order was also processed and shipped super fast! Will definitely use again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-08-02

Freaked up

"yall joking. idiots think they can scam me? those with 2-5 star are FAKE REVIEWS. dont listen to them. and **** this **** im out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-10-21

Awful service.

"In what world is it okay to take someone’s money BEFORE approval of the design?

Then they ask me if I want a refund ,or to make something else?

Obviously I wanted a refund. So now here I am almost 45 days later. Never ordered a product and still I haven’t gotten any of my money back…

Rush order tees is where it’s at y’all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2021-07-06

Colors.

"Uber Prints I love ya'll but when the hell are you going to ad new colors to the jackets and other items this site has soo much potential but ya'll barely have colors for certain things and its annoying!!"


1/5

2021-03-07

Took my money

"I canceled an order and was told I would get my money back but NEVER did. Complete liars. DO NOT ORDER FROM THEM. When I emailed to ask where my money was they made up a lie and claimed they never took my money but that's not what my bank account said."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-08-28

Excellent customer support, product

"This was my first experience with Uberprints, and I was blown away by how quickly my order was processed and shipped. I received my order just 4 days after placing it. Unfortunately, I initially received the wrong color shirts, and, further, the shirts I received were not the quality I expected. I contacted customer service, and they cheerfully offered a reprint. I received the replacement shirts a few days later and I could not be happier. The print quality is outstanding, the shirts are the correct color and quality. Aside from the initial hiccup (stuff happens), I am a completely satisfied customer and I will absolutely use Uberprints.com again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2020-04-03

Won't bring my business back

"First time used, shirts turned out good. Second time, hoodies looked horrible. Did not want to reprint. Double stamped or something plus very clear lines from press. Fades colors. Very unhappy with how customer service responded. Ordered minimal discount for future print or half refund which is better than nothing I guess. Now I have a bunch of spare toilet paper that cost me $250. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-14

10 Stars for customer service

"I called , they cared and rushed me out an order to make my event great. Thanks Zachary and thanks Uberprints!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-01-28

False Advertising / Sizing Limitations

"Uberprints sizing tool allows you to size your image as you wish. What they don't do is limit the tool even though there is a limit to the size of an image they'll print, which in turn does not scale with the size shirt you order.

My order arrived with the image not sized right and when I contacted customer service, only then did they tell me there are size limitations, so the shirt I ordered looked nothing like the shirt I received, and when I asked for a refund, they ignored my email.

All this AFTER they sent my order to the wrong address the first time.

I highly recommend a site like Customink instead.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-09-12

Not All Heroes Wear Capes

"I am a Filmmaker from El Paso, TX receiving my MFA in Ohio and we were having our big film screening Saturday. I wanted to represent my home town, but the shirt I ordered the week before was back ordered and wouldn't arrive on time. I called every place I could. By the Wednesday, I decided to try ordering a custom shirt, and discovered Uberprints.com. The steps were insanely easy to follow, but called to inquire about the delivery. Katie was so insanely helpful, and the crew did a wonderful job getting my shirt done (it shipped out the same day!)l. Thank you everyone at UberPrints! You'll never know how much it meant to me. "


Verified
5/5

2019-02-19

Amazing company, Excellent customer service

"
Let me tell you how amazing this company is. I ordered 2 custom made shirts from them and within the same day the items were shipped. I was schedule to received the items 2 days later but USPS decided to drop the ball and not deliver my package. According to USPS they were unable to delivery the package to the address provided even though I was there waiting for the items. They only reason I found out the attempted to deliver the package was because they sent me a text saying that the item was sent back to the sender. (USPS never came to deliver the package and decided to ship it back to the sender the same day). Long story short, I contacted Uber Prints and told them the story. I told them I really needed those a shirt by a certain date and if they could please ship it back to me when they got it back. I didn’t care if I had to pay for express shipping. To my surprise, they responded within the hour. Not only that, they also reprinted my shirts free of charge and shipped it via UPS to avoid another issue with USPS. On top of that, they said if the orginal order was to arrive I was welcome to keep it too. If this is not EXCELLENT customer service, I don’t know what is. THANK YOU. A+++++
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process