"really helpful and service was great"
"Parts online were very reasonably priced. "
"I placed a parts order online and picked up the parts at will call. The order was ready in an few hours.
The staff answered my questions about parts for a future order. There was even a discount, will be using Tustin on-line parts again."
"We had to go in several days later and resign all the documents because the wrong date was o the forms.
It did end up benefiting us because we ended up not needed gap insurance which saved us money.
We weren’t real happy with the service"
"Easy and fair priced, great service "
"Fast free shipping. Good service."
"Order online ,was ready next day went to will call show some numbers and thats it pretty easy
"
"Super fast, parts were available for will call pick up same day, thank you!"
"During the week, Jon was excellent helping me getting part numbers. On Saturday, they are open 7-12. I needed more parts, so I called at 8:15AM and was directed to the parts department answering machine. I didn't get a return call, so I called again at 10:05 and left another message. The manager spoke to me in person, and he explained what happened and I was more than satisfied with the reason. They have great service and better prices than the other dealers. "
"Excellent Service especially Marcella "
"Great customer service, my go to for parts"
"Purchased a 12V battery that was in stock but had to wait for a confirmation before i can walk in to pick up. I got the green light at 4:01pm only to find out psrts department closed at 4:00. I will say the two parts counter guys were great Saturday morning when I picked up the battery. "
"Ordered parts online and was able to pick them up the next day at the Will Call. One thing I liked is that you can put in your VIN number to check if the part will fit your car before purchasing. Helpful for home mechanics. "
"My two orders for oil filters ordered online were quickly processed and ready for pickup the first operating day as I ordered on Sunday. "
"Order was ready for pickup next day and cost reflected exactly as indicated on parts.Toyota. Toyota of Lemon tried to do a bait and switch by trying to charge $10 more when I came to pick up the coolant. "