"My piece came broken. I paid a lot of money for it and came broken. I make the reclamation and be waiting and nothing. It’s incredible. Why don’t send me a new piece or give me a refund so I can buy i new one. I ordered because a need ir ASAP and the service it’s been horrible. I will never recommend this shop."
"I provided details about my truck for a belt order, but received the incorrect belt. Currently awaiting the return form to send it back and receive a refund."
“Thank you for sharing your experience with us.
We are truly sorry for this unfortunate experience. This is really not the service we used to provide. I am showing that the return papers were e-mailed to you RMA # RMA50350690-4F1COW, return tracking Fedex # 273725915413 for Factory Motor Parts. Simply print it, stick to the box and ship[ the product back for a refund. Please allow me to offer you $15 Gift Certificate as a compensation for this unfortunate experience.
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”
"Service was great.........."
"Delivered faster than expected. Good quality item."
"Awesome customer service!!"
"Great pricing, fast shipping!!! Will definitely purchase from here again!!! "
"I placed the order online late on a weekend and noticed I had a digit error on the shipping address. First thing Monday morning I phoned, and it was taken care of right away and there was no delay in the delivery or shipping. Very happy They had what I needed when nobody else could get it."
"Ordered it got quick and a swell price Thank you "
"Delivery was expedite. Will definitely be a return customer "
"Fast shipping. Arrived as described."
"Product arrived very fast and was what I needed!"
"One of the lights I order had a crack in them, so I call up customer support and the sent me a new pair hassle free. "
"They supplied my needs and I enjoyed the communication "
"I purchased a steering wheel for my semi and I’m extremely happy with my purchased"
"I had an issue I was working on that was taking a lot of valuable time away from other products. I logged in TruckID.com and had the answer I needed in 15 minutes. Great support!"
A rep from TruckID.com, AliceCARiD, has responded:
“Thank you for sharing your experience with us.
We are terribly sorry Fedex damaged the package, I will do my best to speed up the replacement.
The replacement order was processed and should ship later today via Fedex: 273963593939
If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.
Thank you. Have a good day!
Sincerely,
Voice of Client, CARiD.com.”