ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2012-06-21

"Very disappointed with my experience. They sent me the wrong bed mat, in a flimsy plastic wrapper. They acknowledged their mistake and paid for Fedex shipping back, but I had to pay $35 to box the wrong one up to send back to them. Now I am out $35 and have no bed mat. Do yourself a favor and buy locally where you can see what you are buying."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-09

"Excellent online buying process, followed by cross-country delivery of Westin pickup truck nerf bars (steps) within 2 days, and absolutely no problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-07-31

"Excellent company! Fast service!! I placed my order for the Ultimate Bull Bar/skid plate on a Tues morning and received it today (Friday). There was NO shipping charge and their price beat 90% of other companies out there. The guy on the phone I ordered from was very professional and helpful.
I almost made a mistake by ordering from some other place (Auto Parts WH??) until I read all their horrible reviews.
Needless to say, I will definitely order from Truck Customizers again when my GMC needs something else :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-29

"I ordered the ProTecta bed mat for my '08 Ridgeline from Truckcustomizers.com on Wednesday, 6/25, and received it Friday, 6/27. It not only arrived super quick, but was in excellent condition and was exactly as stated in the description. Truckcustomizers had the absolute best price for this bed mat, and coupled with the speedy shipping was an A+ experience. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2004-11-25

"The same website as autocustomizers.com. Very quick with ship and excellent packaging. Would purchase again. Excellent site to find hard to find aftermarket car parts."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use