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Product & services pricing
0.00/5
Chance of future purchase:
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Return/Replacement policy:
0.00/5
1/5

2002-11-15

"Very Bad Company - I saw on there website a Olympus D550 on sale. It was alot lower then anywhere around. I called and ordered it. I was kinda harasses about buying extra warrantys but didnt buy them. I was told it would ship out asap. A week went by and no word. I called up again and they said they had the order laying around but didnt get around to processing it. They said if I wanted it they would ship it out today. I said yes. They asked about extra stuff to go along with it but I said "no just the camera". Another week went by and I called up. I was on the phone for about 20 minutes and ended up in the shipping department. It was 6:50pm and I was told I would have to wait till 7pm because he was leaving soon and didnt want to get held up. I did wait and at 7pm they hung up on me. I called up next day and was on the phone for about 30 minutes. Finally they told me they still never processed the order. I said "please cancel it". They yelled a cancel # at me and hung up on me.

As far as I can tell this company sells there products at cost and make money on shipping costs and extra warrantys.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
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Is committed to quality products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-11-15

"Very Bad Company - I saw on there website a Olympus D550 on sale. It was alot lower then anywhere around. I called and ordered it. I was kinda harasses about buying extra warrantys but didnt buy them. I was told it would ship out asap. A week went by and no word. I called up again and they said they had the order laying around but didnt get around to processing it. They said if I wanted it they would ship it out today. I said yes. They asked about extra stuff to go along with it but I said "no just the camera". Another week went by and I called up. I was on the phone for about 20 minutes and ended up in the shipping department. It was 6:50pm and I was told I would have to wait till 7pm because he was leaving soon and didnt want to get held up. I did wait and at 7pm they hung up on me. I called up next day and was on the phone for about 30 minutes. Finally they told me they still never processed the order. I said "please cancel it". They yelled a cancel # at me and hung up on me.

As far as I can tell this company sells there products at cost and make money on shipping costs and extra warrantys.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-06-21

"Scam artists. Purchase online and watch. They will call you and if they can't make enough money on you from the sell they will try to force you to buy other items and then tell you the original item is out of stock. Also there Shipping is WAY TOO EXPENSIVE. Also they are very rude. I warned you, don't buy from this place."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A