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Product & services pricing
4.54/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.50/5
Customer service:
4.22/5
Return/Replacement policy:
4.25/5
Featured Review


Verified
5/5

2022-09-11

Excellent store

"Mark was friendly and professional "

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Verified
5/5

2022-09-10

Truly Terrific Transaction

"Great Product. Packaged Well. Fast Shipping. Awesome Job. Definitely Recommended. "

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Verified
5/5

2022-09-08

A+

"Great service, with a good online platform."


Verified
5/5

2022-09-04

Very pleased with Tri-State Camera & Video

"After searching the internet several hours for a new Nikon SB-700 speed light, I discovered it was "out of stock" at every major camera & video store in the U.S. (including Nikon), so I contacted Tri-State Camera & Video and they had what I was looking for in-stock. I placed my on-line order Saturday and I received it Wednesday. The customer service representative I spoke with was excellent!"

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Verified
3/5

2022-09-03

Camera in a rush

"The order was shipped quickly so that was good. The mini tripod included with the camera’s ‘Essential’ package was a joke. It couldn’t come even remotely close to holding the weight and the camera bag that was also included just barely fit the camera. "

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Verified
5/5

2022-08-30

TriState Order

"TriState had the best price. Ordered it and it was shipped promptly. They verified my purchase and shipping details with emails- very pleased. "

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Verified
5/5

2022-08-29

As promised

"Purchased the SONY Noise-Cancelling ear buds after Best Buy would NOT price match. Delivered earlier than expected. Brand new. Authentic. No issues."

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Verified
3/5

2022-08-27

Functional but apparently gray market

"I purchased a Canon camera that is apparently gray market because I cannot register it in the Canon website and everything is in Chinese. It works ok (except what I can't read in order to accomplish), but I think they should have made this clear in the product description because it's not that much less than a legitimate camera would be in terms of price."

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Verified
5/5

2022-08-28

Highly recommend

"Great prices, service, and fast shipping! "

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Verified
4/5

2022-08-24

Plenty of options

"I've been wanting to purchase a Nikon D3500 DSLR with two lenses for a while. But all the sites I shopped packaged the camera with the long zoom (70-300mm) without vibration reduction. Reviews recommended the VR lens. I searched at least half a dozen other sites, maybe as many as 10. Nobody offered a package with the VR 70-300 lens.

My search brought me to Tri-State. Many, many package options for so many items. I think they offered a package that included the VR 70-300 lens. But when I clicked on the item (I wanted to double-check that it was *for sure* the VR lens), I got an "item not found" message.

No matter. No chat option available, but most other pages had plenty of descriptive info. I found the lens. The price was great. I pieced together my own bare bones package.

I purchased, separately, the camera with the 18-55 VR lens, the 70-300 VR lens (at a substantial savings from other web stores), a memory card, and filter kits for both lenses. I originally had some other items selected for purchase (a bag, extra battery, etc.). But I didn't feel comfortable buying a bag. The product pages had incomplete or so-so descriptions of the bags and photos that didn't do the items justice. I eventually decided to go bare bones (basically camera and lenses) and once I get the equipment, I'll figure out the rest.

Checkout was a piece of cake. Very happy with the final cost. Looking forward to getting the camera. Shipping is supposed to be 3 to 7 days from today (8/24/22).
"

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Verified
5/5

2022-08-24

Convenient online ordering

"Ordering online was easy and package arrived on time. "

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Verified
5/5

2022-08-21

all checks out!

"lens as expected, easy buy, quick ship ..."

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Verified
4/5

2022-08-20

Lens was good, Step up ring not so much.

"This is better than the reverse!"

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Verified
5/5

2022-08-19

Great prices!

"I had issues not seeing my tracking info and thought it never shipped but I was thankfully wrong. Product came right on time and at a fantastic price. I'll be shopping with them again!"

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Verified
5/5

2022-08-18

Perfect service

"I bought a new Canon SX70 camera, which I could not find anywhere else, for the lowest price with free delivery in a day. No defects, no scratches, no bad pixels, it works all right. Perfect camera, perfect service. "

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