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Verified
1/5

2016-10-22

Not paying, not responding

"They confirmed receipt of two iPhone 5s phones 3 months ago. They have not paid and are no longer responding to emails sent to either the support@ email address or "Craig" who was previously responding directly. They are clearly a scam organization, and I will be filing criminal charges. Send your electronics elsewhere."

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Verified
5/5

2016-06-19

Great service I would give them 6 stars if I could!

"Great service and i would advised anyone to use there service!"

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Verified
1/5

2016-05-17

Bad Experience with Triphonia

"I received one of the periodic emails I receive from Triphonia. This one offered an additional $10, so I agreed to sell my iPhone 5. A few days later I received an email asking if I had anything else to sell or if I preferred to print a pre-paid label instead of waiting for theirs in the mail. I chose to print the label and asks if they buy mophies. They do, so I added 2 mophies to my package when the customer service rep suggested it. Three weeks later I sent a follow up email. The rep didn't know what I was talking about. They asked if it was a different phone. I sent them the email with the prepaid label and my contact info, so they could follow up. I've sent several emails since, and not once have I received a response. No phone & no money"

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Verified
1/5

2015-01-26

"Well this was my first and last time selling my phones to this company. I received an email stating that they received my package with out my phone and it really upsets me because of the fact that they sent me a orange yellowish bubble wrap to send my phone But they are claiming that it was white Bubble wrap I only did what I was instructed to. when I received a large whit envelope with a orange yellowish bubble wrap envelope and label. Now they are not sending me what they promised nor my note 3."

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Verified
5/5

2015-01-05

"Sold two IPhones to TriPhonia. From the on-line quote, to receiving the pre-paid envelopes, to mailing them and then receiving my cash within 8 days...WOW outstanding. Their quote was included with the pre-paid envelopes stating what they would pay if condition was as subscribed. I mailed on the 28th of December 2014, and received states amount today 5 Jan 2015, and this was over a holiday. Highly recommend this company, honest, good communication and quick service."

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Verified
5/5

2014-11-20

"I have worked with TriPhonia on a couple of occasions and have received the best equipment at a fair price. Customer service is awesome. They are very happy to answer your questions and give you some really good advice. I recommend them to everyone I know."

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Verified
5/5

2012-07-28

"TriPhonia is a great company to sell your phone to. Sent my phone in after I was supplied with a PrePaid Label and then the same day they got the phone I got paid through PayPal immediately. Glad I went through them. "

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Verified
5/5

2012-02-09

"I used them and they were very fast. They emailed me my quote, they sent me a prepaid fedex shipping kit for free and sent them my iPhone 3GS. The same day it got delivered to them I got my money immediately though PayPal! Best site, best offers. Great customer support. Very nice. Will recommend them to my friends."

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