"I often sell my used bags, but this is the first time I did a trade-in. I love the concept and experience as I got 25% more in value. Got personal contact the entire time and super professional. Super satisfied with my purchase and experience."

"This is my 3rd bag bought Chanel Louis Vuitton n fine. Last bag Louis Vuitton cheap and torn after a month. Called customer service and she was hostile. Never buying from them again. "