"I received my treadmill belt and everything was correct so thanks. It helped when I went to the website and spoke to mike."
"My walking belt started to separate. Treadmill doctor sized a new one appropriately and sent it quickly, at a reasonable cost. "
"I had received my replacement walking belt and it was the wrong size. I emailed customer service they were quick to send me a shipping label to return the wrong size and shipped the new replacement quickly. Such a smooth and easy transaction! My treadmill is up and running again! Thank you so much!"
"Jim was helpful. new belt works great"
“Thank you for your great call out on our team and for your 5-star review!”
"Customer Service was very helpful. Understanding my situation the agent did all he could to help.
Delivery was very quick. "
“The Doc is IN! Thank you for working with us on a resolution! We appreciate your 5-star review! ”
"I made a mistake in my order snd you made it right, thank you so much"
“You are welcome! We are happy to help! Thank you for your 5-star review!”
"Easy to procure and get the product I needed "
“Awesome! Thank you for your 5-star review!”
"Even though the part for our treadmill wasn't exactly the same, those at the Treadmill Doctor were very prompt in their responses and quick in the solutions to make the control board match our model. The treadmill once again working great!"
“Yes for the win! We are truly happy to be of service and glad to hear you are up and running again!”
"Did it all by phone very handy?"
“We truly appreciate you taking the time to call us and for your positive review!”
"Order process was simple and it delivered quickly"
“Great news indeed! Thank you for your 5-star review!”
"Team very helping and knowledgeable about products. Product worked perfectly. "
“Perfect works for us! Thank you for sharing your 5-star review!”
"I initially ordered the wrong part by mistake for my 20 year old treadmill, but the return process and getting a replacement part was a breeze. Hats off to Elizabeth for working with me to get this handled quickly and easily. She was friendly, responsive and very helpful. I was surprised they had the part I needed for such an old treadmill, and was thrilled by the customer service.
Based on my experience I would not hesitate to recommend Treadmill Doctor to anyone."
“Thank you for your great call out on our customer service and for working with us on your issue :) We truly appreciate helping you save your older treadmill and your 5-star review! ”
"Emailed me before shipping to make sure the belt would fit our treadmill. Fast shipping and belt fits perfect. "
“Thank you for answering and for your 5-star review!”
"Wrong item was shipped but The Treadmill Dr took care of me. "
“Thank you for taking the time to work with us and we appreciate your 5-star review!”
"Was good about returning an item"
“Thank you for your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“We are glad to hear you are up and running! Thank you for your 5-star review!”