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Verified
5/5

2009-11-17

"I was looking for Plasma cars for my granddaughters and found that Toychute had the lowest prices. It was then a great surprise when they quoted my extremely low shipping rate (I live in Hawaii) and received my merchandise within a week of ordering. It was easy, and very satisfactory and I'll definately order from them again."

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Verified
1/5

2006-12-21

"TERRIBLE! I ORDERED 2 PAIRS OF MOON SHOES THIS PAST SAT, NEVER HEARD FROM THEM UNTIL TUES AFTERNOON SAYING THEY COULDN'T GUARANTEE XMAS DELIVERY SINCE I DIDN'T PLACE THEM IN 2 SEPARATE ORDERS! IT DID STATE ON THEIR WEBSITE "IN ORDER TO EXPEDITE YOUR ORDER" TO PLACE IN SEPARATE ORDERS, BUT IT DIDN'T SEEM LIKE A REQUIREMENT IN ORDER TO GET THEM ON TIME. AND IF THEY HAD CONTACTED ME SOONER, MAYBE IT COULD'VE BEEN DONE. I ENDED UP CANCELLING THE WHOLE THING BECAUSE THEY SAID IN ORDER TO GET IT BY XMAS NOW, THEY WANTED TO CHARGE ME AN EXTRA $30! NOT WORTH IT. AND THEY DON'T EVEN HAVE A PHONE# TO REACH THEM...JUST AN EMAIL ADDRESS! WHEN I RESPONDED TELLING THEM TO CANCEL THE WHOLE THING & TOLD THEM HOW UNPROFESSIONAL THEY WERE, THEY RESPONDED BY SAYING "DON'T BLAME US FOR YOUR INABILITY TO FOLLOW INSTRUCTIONS." REAL PROFESSIONAL, HUH? I WOULDN'T BE SURPRISED IF THIS IS SOME GOOFBALL RUNNING THIS "BUSINESS" OUT OF HIS BASEMENT! BUYER BEWARE! GO ELSEWHERE!!!"

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