"Edwin and Mustafa provided us with great service. We needed 4 new tires due to us having a flat tire that had dry rot. Friendly, honest and quick service. It's refreshing to get honest service."
"Eric the store manager was great at finding me tires and helping me with my budget price! Great man to have working at town fair tires!"
"Spent 2 hours waiting for my tires and then they came and told me that one of the new tires that they ordered had a bubble in it so they had to put on an old one and I had to come back the following day. They told me I would be in and out when I come back the following day. Which I understand things happen. So I wasn’t that upset about having to come back. So the next day I go and they take my car in to put tire on. I had one request for them. I asked if they could put the best old tire on my spare rim for me. They said sure. So an hour and a half later my car is finally done and I decide to look at my spare. Thank god I did because guess what. It wasn’t done. No tire on my spare rim. At that point I was frustrated and disappointed. So I just had to leave. They will not be getting a return visit from me. "
"The associated was very friendly. He was knowledgeable and the quoted time was exact. I was in and out in no time."
"I had to call them multiple times to find out the status of the car."
"The customer service is great very friendly staff. The wait time was terrible. I waited 2 hours for the tires to be rotated and car aligned. I had an appointment at 2:30 and was there until 4:30. I understand like everyone that TF is understaffed. It was a long wait with a tv not working. An infomercial was running the entire time of some kind of fryer. "
"I was 1st in the store at 8:00 Am and didn't leave with my tire repaired till 9:30. All this for a 15 minute tire repair. This is unacceptable!! "
"Work was done faster then what I expected "
"Apparently, you are understaffed and the car was not ready until late afternoon, instead of at lunchtime. Not a big deal. The staff was friendly and helpful. I have been going there for years. "
"The guy working was very nice and helpful! "
"I had purchased for tires total it was more of an upsell for additional charges such as front end alignment or rear end alignments in other small things in spite of it all I still had to eat two hours for this to be completed I was very disappointed it would probably not return to Town Fair Tire"
"I when to fix my tire they keep my tire for 2 days "
"In and out quick, manager and staff were great. Definitely will return in future for other vehicles. "
"I went to East Hartford location to have a tire repaired from a screw. I had injured my back the night before and could not lift anything. The employee went out to car got the tire, when I returned later they mounted the tire and placed the spare back in trunk with the care I would have taken in placing, jack, bar and covers back. "