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5/5

2007-02-23

"I ordered 3 Panasonic Toughbook 29 couple days ago and wanted to get 3 more. The service was really good. I can't complain."

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Verified
5/5

2006-05-16

"Excellent telephone service. Quick and efficient shipping. All items on display on stock. Very good and reliable."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ease of checking order status
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Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
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