"The chair was beautiful but there was a tear in the fabric on the side of the chair. I had ordered it in advance of closing on a new home since I have been experiencing many delays for shipments from other companies. The chair came quickly and I left it in the box until I was to move a month later. I did not unpack the box because I didn’t have room to set up in my apartment at the time. When unboxing the chair I noticed a tear on the side "
"This company has restored my faith on online furniture purchase. From placing the order to delivery, it took just under a week. Not many online furniture stores can deliver that fast. In fact most are still stuck on the COVID excuse they always give for not fulfilling the order on time. The price was better than most of the online stores so I decided to give them a chance. I am glad I did. The two nightstands I ordered arrived intact. No damage whatsoever. Thank you Totally Furniture. Keep up the good work. I will order from you again."
"Very pleased with how quickly I received the little side table I had ordered for a chair. The table arrived in great condition and was packed well. Assembly was easy. However, the table bottom piece was not level and the table was off kilter so had to adjust one foot piece nearly an inch to get the table level. So appears to be a quality control issue at the factory where the table is manufactured."
"This shelf was exactly what I was looking for. I actually saw a very similar one in a different color on Wayfair but the price from TF was way more competitive so it sealed the deal. It took maybe 3 or 4 days to arrive and 2 hours to put together. Thank you for the speedy delivery, great product and making it affordable for a broke college student! I'll be back!"
"I was shopping for a certain piece of furniture and came across the Totally Furniture site-less expensive then most others, real people to talk to if you had a question, exactly what I wanted and easy to order and delivered on time. Thank you!"
"Really like this company. Wasn't sure at first because we received a defective chandelier, but manufacturer error and no fault of the company. The company worked hard, through the manufacturer, to rectify the situation. Christine went above and beyond for us. We did not want to have to return the chandelier, and after a lot of hard work, Christine made it work for us. Her communication and customer service skills are excellent. She is an asset to your company. Please give Christine the recognition she deserves, for her hard work and dedication to your customers, for your company.
THANK YOU CHRISTINE!"
"I was astonished at how good the instructions for assembly of the furniture! I was a little intimidated when I first opened the box and saw all the parts, but if you read and do exactly as the instructions say (don't do what my husband wanted to do and just look at the pictures!) the furniture will assemble quite easily. It is best if two people work on it, think if as a bonding experience! We assembled 6 pieces of furniture.
I had obtained a bid from two 'closet' companies and when I realized their ultimate design was nothing more than what I could purchase and assemble myself, I saved thousands of dollars! Delivery was quick and it looks nice!"
"This came broke. It was a gift and wasn't taken out of the box until the day we gave it as a gift. "
"They delivered my product 6 weeks late and wouldn’t accept my return. They don’t care about the customer, only the money. "
"Very nice leather recliner. Leather is very soft and textured. Comfy. Would recommend. Fast shipping was a plus."
"When we found the bed my daughter wanted on the Totally Furniture site for over $100 less than everywhere else I was suspicious to say the least. I read up on them to make sure they were legitimate and ordered, all the whole still a little worried. In the end, we got the bed in a timely manner and it is perfect! I am very pleased and will definitely return to Totally Furniture for needs in the future. "
"The table was even more beautiful than pictured. The wood is very nice and has a beautifully patterned grain. The chairs are very nice and sturdy."
"I was gifted a nightstand and it arrived in perfect condition with thorough attention to packaging. Product is exactly as advertised and I'm thrilled to have it"
"I ordered a large bookcase and it was delivered in just a few days and my experience was great. No problems at all. Excellent quality and price."
"Totally Furniture totally delivered on our just delivered barstools. The price was right and the look complimented our renovated kitchen. Totally Furniture offered our selection at a price less than major retailers. Delivery was right away. Will definitely keep Totally Furniture in mind the nexgt time we are furniture shopping!"