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0.00/5
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1/5

2020-08-14

2 months, credit card charged, no items shipped, no responses to multiple inquiries

"I ordered two in-stock items on 6/11/2020. My credit card was charged for these items on 6/12/2020. Today is 8/14/2020 and I have not received my items, nor responses to multiple emails. It's probably my fault for waiting so long. But I figured that with the pandemic, there may be a much longer lag time due to supply issues. But that doesn't explain why I'm not getting responses to emails. I'd really like my products, but that doesn't look like it will happen. Since I'm unlikely to get a refund, I will have to dispute my credit card charge. Unless you have money that you don't need anymore, I would not recommend buying from this seller.
Payment = 5 stars, very fast
Shipping = 0 stars, nothing shipped
Customer service = 0 stars, no responses
"

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5/5

2019-05-28

service

"The services was really fast"

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1/5

2019-05-07

I don't know what I was thinking when I bought from here

"Still waiting for an "in-stock" item to ship, 8 days after I placed the order. Shop elsewhere."

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1/5

2018-10-12

They sent me a charger that didn't fit, and didn't seem to care

"The item was listed as being designed for my specific laptop, but they sent me a "universal charger" with a bunch of different adapters. NONE of them fit my laptop. It was over $50 but i thought this would be a good deal with the lifetime warranty, but after having to pay around $15 for return shipping when IT WAS THEIR FAULT really rubbed me the wrong way. No apologies, no "we can send you the correct one," just a return address for refund and thats it. I would highly recommend against using this company. the warranty is great, the customer service is horrid. This was a while back, when i was in college, but i never left a review. when i was cleaning out the old email address today i got reminded of the frustration this caused me at the time."

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Verified
5/5

2017-02-09

Awesome

"It was really easy to find the charger I needed and hopefully it will be compatible with my laptop since this is the first time I'm ordering from this site. "

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Verified
5/5

2015-12-13

"I am one who hates throwing something entirely away simply because one part has become faulty. So, when my laptop adapter cord became frayed, I was glad I found Topmic. I admit it was a little difficult finding the exact adapter needed, given the amount of choices they have and my abysmal knowledge of adapter terminology; however, all in all, I am very satisfied with my purchase. The price, I thought, was a little high; but I was willing to pay it in exchange for quality. And the lifetime warranty is a definite plus!"

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Verified
4/5

2015-12-05

"good delivery!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

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Verified
1/5

2015-12-03

"They claim a lifetime warranty on chargers and a 24 hour turnaround on any contact, but my charger has failed and I've been trying to contact them for days now. I can't get any response from their contact page and there doesn't seem to be a working phone number for them anywhere."

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Verified
1/5

2015-12-03

"I purchased an adapter charger 15 months ago. It worked fine until a couple days ago. When I purchased the charger, it came with a lifetime warranty, supposedly. I have been trying to contact topmic for a replacement since Monday...it is now Thursday (not exactly 24 hours later like they say) and have not received a response. So I am thinking the lifetime warranty is false."

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Verified
3/5

2015-10-30

"I received my charger on time and it worked. However, it broke after 6 months."

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Verified
5/5

2015-06-21

"Very happy with my charger and the quick delivery time!"

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Verified
5/5

2015-05-26

"Shipment was quick and product did what was advertised."


Verified
5/5

2015-04-03

"Replaced my adapter for my laptop which is working great now. Thanks."


Verified
5/5

2015-03-25

"Excellent service and product."


Verified
5/5

2015-03-03

"Thanks TopMic for the great service. I was hoping this charger would solve the battery not charging problem and it did. I will certainly keep you on my list for future use.Thanks again for the great service. "

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