"Search price listings drastically differed from cart prices($300)"
"Super easy, got exactly what I needed. Shilling was a little higher than expected but whatever. "
“Thank you for your positive review and for choosing ToolSource.com for your needs! We're thrilled to hear that you found our platform user-friendly and that you got exactly what you were looking for.
We apologize if our shipping costs were higher than you anticipated. We strive to keep shipping as affordable as possible while ensuring that your items arrive safely and promptly. We'll certainly take your feedback into account as we continuously work on improving our services.
Don’t forget to check our website for future deals that may help offset shipping costs, and please reach out to us if you have any questions or need further assistance. We appreciate your business and look forward to serving you again soon!”
"1st time good experience happy with the web site "
"the picture of the products make it it easier not to make a mistake> The shipping is a little high."
“Thank you for sharing your shopping experience with us. We're delighted to know that our product images played a helpful role in making your shopping process seamless and accurate. We always aim to provide clear and detailed visuals to assist our customers in making informed decisions.
We understand your concerns regarding the shipping costs. Please know that we continually negotiate with shipping providers to offer competitive rates without compromising the quality and speed of our service. We also regularly evaluate our shipping policies to look for ways to reduce costs for our customers.
To ensure you receive the best value on your purchases, we recommend keeping an eye on our website for special promotions and shipping discounts that may be available in the future. Additionally, we invite you to join our loyalty program for savings on future orders.
We value your business and are grateful for the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out.”
"THANK YOU FOR MAKING ORDERING SO EASY"
"Payment screens do not flow easily. Editing was difficult."
"I do not want to it was quick and good"
"site easy to use and great selections"
"First time ordering so we’ll see how everything goes.
Update: Very fast shipping and unmatched quality."
"great service and products
"
“We appreciate your time and are glad we could help. Have a great day!”
"Website is easy to use. Found what I needed ."
“Thanks for taking the time to leave a review, we appreciate your business have a great day!”
"Everything was ok but, the billing, shipping address doesn't like your addresses sometimes."
“Thanks for taking the time to leave a review we appreciate your comments, we are working to improve the checkout process. ”
"Did everything online by myself for myself. Did not have an agent. Shipping costs are quite high obviously not your department"
“Thanks we appreciate your review, Sorry about the shipping costs, unfortunately that is out of our control, we agree shipping is expensive!”
"I searched Amazon and Ebay for Made in USA gas cans and couldn't find any. Glad I came across your site via DuckDuckGo.com search engine! These cans were more expensive than the ones on Amazon and Ebay, but its a small difference for an American product."
“Thanks a lot for taking the time to leave us a review! We are glad we were able to help you find what you needed. USA!!”
"Found the part I needed quickly and bought it easily."
“We are glad you found what you need, thanks for shopping with us!”
A rep from ToolSource.com, toolsource, has responded:
“Thank you for taking the time to share your feedback with us regarding your recent experience on ToolSource.com. We deeply regret to hear that there was a discrepancy between the search price listings and the prices in your cart, especially to the magnitude of $300.
We understand how frustrating this must be and sincerely apologize for any inconvenience this may have caused you. Our team is dedicated to providing accurate and transparent pricing information, and we have fallen short in this instance. Unfortunately, supplier costs change frequently and we can't control how fast those prices are indexed on Google we do post changes to Google multiple times a day. ”