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Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-04-09

Excellent customer service

"I had to order a part and they were very helpful and kind. Thanks!"

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Verified
5/5

2024-03-12

Used Subaru parts online and ordered from Tom Wood where I purchased my Outback.

"Sure would like Subaru to revisit their corrosion resistance-ability of the hardware used on their suspension/steering components. Online parts catalog expidited ordering process. "


Verified
5/5

2024-03-11

Overall things went well.

"I spoke to the part department and gave me good help with my buying experience. The gentleman confirmed to me the part was not in stock at the dealer and offered to order the part for me. I chose to order it myself online and it was easy to navigate the system. I will just wait to see how prompt the part will be available for pick up. "

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Verified
4/5

2024-03-08

Process seemed simple.

"Process seemed simple. Spoke to person in parts department & he was helpful. Just hope this is all valid."


Verified
4/5

2024-02-16

Did it.

"It was challenging to find the part that I needed."

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Verified
3/5

2024-02-06

"No stop making people review stuff and just do a decent job all the time."

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Verified
4/5

2023-12-11

Paypal set up

"It would be nice if paypal would be an option for payment. Not too big on putting in credit card numbers online (security and speed)"


Verified
1/5

2023-09-28

just bad

"has my zip code wrong, could not change, could not find my vehicle by the vin,# could not find my address. just bad"


Verified
5/5

2023-08-21

Great place to order parts from!

"Great prices easy to order from, very convient! "


Verified
5/5

2023-08-18

nice ease of use

"easy to find easy to navigate."

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Verified
5/5

2023-08-07

OEM as Expected perfect fit

"I was unable to find comparable parts locally so I ordered from Tom Wood again. I’ve had great luck with them in the past. I received my order in a timely fashion and it was complete and accurate. They are very helpful as well when I had questions about fitment. "

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