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Verified
5/5

2010-10-27

"Tom provided excellent service and info. from registration thru shipment of items ordered!
His business is top notch in the field of kayaking!
Albert K. Basilio(Hawaii)
"

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Verified
5/5

2010-09-07

"Tom's TopKayaker Shop has been nothing but the best shopping experience Iv ever had online. They know the sit on top Kayak business better than anyone. All you have to do is "Ask Tom" and you will get what you need."

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Verified
5/5

2010-08-28

"Tom was extremely helpful by phone and email in helping me find the pieces I needed for an older kayak that I recently acquired. The order arrived in two days. I'm very happy with the service and the products.
"

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Verified
5/5

2010-07-01

"Super store. They had the hatch covers that I needed for my kayak and shipped it in time for a paddling trip that weekend. They went out of their way to make sure I got my hatch covers as fast as possible. I now have a new store for all my kayaking needs. Thanks Tom!!!!!"

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Verified
5/5

2010-05-26

"I really appreciate the personal communication in association with my orders. Retail web technology without the Tom makes for an impersonal and remote world; your business is what I'd like to see more of on the internet.
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Verified
5/5

2010-04-23

"I wanted to purchase knee-pads for my kayak and I found them at Tom's TopKayaker Shop. However, the website showed that there were none in stock. On Monday, April 19th, I contacted the shop and asked when they expect to receive them and was told that it could arrive as early as the same week. During our phone conversation, Tom offered to take a pre-order and to my huge surprise I received the knee-pads on Thursday of the same week - just 72 hours after I made that phone call. Tom even included a printout with detailed instructions on how to attach them properly - which I appreciate greatly.

I am very happy with my knee-pads, which I could not find anywhere else, and with how quickly they arrived and I highly recommend Tom's TopKayaker Shop.
"

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Verified
5/5

2010-04-16

"Tom is great to deal with, responds quickly and when I had a problem with the item (manufactures fault ) he sorted it out in super quick time. As I live in the UK my order was even delivered to my hotel during a trip to US so that I could bring it back myself and save on postgage and taxes this end. Highly recommended."

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Verified
5/5

2010-03-22

"I had purchased a used Wilderness System Alamax surf kayak on Ebay. It had a very large fin, retro-fitted in the center fin box. The kayak surfed ok, but was difficult to turn and impossible to launch off the beach unassisted. I emailed Tom's Topkayaker Shop with my dilemna. Tom was prompt with an answer and had taken some time and effort in researching for me. He made a suggestion to use three 3.5-inch fins. I purchased and installed them. They were definitely the solution and the surf kayak handled better than ever. It was easy to launch from the beach and it turned on a time to catch more rides. I would highly recommend Tom's Topkayaker Shop! Steve Fries"

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Verified
5/5

2010-03-12

"I searched and searched to find bungee cord that was just right for what I needed. Tom's Topkayaker Shop was the best place out there. Granted I only ordered a small amount, but the product came in a very short amount of time (ordered Friday, received Monday). Also, Tom was kind enough to help me cut the bungee to the correct size by providing step by step instructions.
Good products, fast delivery, great customer support!
Thanks Tom
"

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Verified
5/5

2009-12-05

"My experience with TopKayaker.com was superb.
Placed my order on Monday, my package arrived Friday.
New Hampshire to Utah.
Thanks again.
Happy Paddling.
"

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5/5

2009-10-28

"I know nothing about Kayaks or equipment but this site has been nothing short of a miracle to find. They will hold the item for shipping til the appropriate time and enclose a gift card with my sentiments.
It is a WOW site! With thanks for making shopping so simple and pleasant. Pat Davis
"

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Verified
5/5

2009-05-28

"Order received complete and when promised. Thank You."

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Verified
5/5

2008-12-07

"Excellent quality rudder cable, easy to understand instructions, giving me the reliability I want in this kind of product."

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Verified
5/5

2008-07-22

"Tom's service had been superb in helping me get my kayak back into the water again! Tom Holtey went to great lengths to identify and locate parts for my broken rudder, providing personal assistance and communication throughout the process. Tom went through extraordinary efforts to locate a missing rudder part for my discontinued model and kept me in the loop and throughout the process. If only every online vendor responded like Tom! Terrific service, 100% satisfied customer!"

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Verified
5/5

2008-07-11

"Very helpful, great service, fast delivery . . . nice guy to talk to and knowledgeable . . . all around good experience"

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