ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-07-10

"Originally purchased a Beyerdynamic DT250-250 headphone, but was informed that he was out of stock for the next week. I emailed Todd back and said I would hold out for the DT250-250 to be back in unless he had a better suggestion for a closed headphone that was like the Sennheiser HD600. He suggested trying the AKG K 271 Studio and despite my misgivings due to a brief listen to them in the past, I decided to give them a shot, especially since I was re-assurred I could return them if I didn't like them. Turns out that I love them and am very glad I took Todd's advice on them. Todd has an excellent reputation among headphone audio enthusiasts for a good reason, and his shop is the first place I will consider on any future headphone purchases. This is the second great experience I have had with Todd the Vinyl & Headphone Junkie."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site