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Verified
1/5

2011-08-08

"It appears obvious that Titan Peak does not actually sell audio equipment. They continuously advertise, but apparently never deliver the product when purchased. My question is, what really is the scam? Is it to keep your money for the 4 weeks it takes them to return it? Will your credit card information eventually be used illegally? The feigned sincerity in their responses is nauseating. This is definitely a scam, but what kind, I am not sure. I recommend that one should only order from Titan Peak if one desires the experience of changing their credit card number."

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Verified
1/5

2011-07-01

"I placed and order with Titan Peak on 6/26. I received an automatic message that my order could not be processed. After emailing them via the Contact Us page on their web site, I received an email staying that I had a different shipping address (my work) vs. billing address (my home). After replying to them asking if they can ship to my billing address, I heard nothing. I called, emailed and still have not received a response. I contacted the Better Business Bureau too. I wonder if this is a scam to collect credit card information. In any case, Titan Peak is a classic example of if it is too good to be true, it probably is. And Buyer Beware. I'm going to stick with Amazon. The cost savings I thought Titan Peak had is not worth the aggravation. "

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Verified
1/5

2011-06-27

"Titan Peak customer support is non-existence. I called them, no one answered. I left a message, no one replied. I sent them an email, there was no response. Finally I called Audio Technica to check if the headphones they carried were authentic, Audio Technica told me that they were counterfeits. "

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Verified
1/5

2011-06-27

"Well I'm sorry I didn't read these before ordering my son's headphones. We waited a week then called and left voicemail because I was charged but they never shipped. Got an email next day saying the order cancelled no real explanation. I emailed back that I needed the refund asap no response."

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Verified
1/5

2011-06-24

"I ordered a pair of Audio Technica ath- m50 headphones and they told me that they were out of stock and would be availble on Thursday of last week (they still haven't gotten them). The Email they sent me self destructed and now I don't have a receipt anymore. They then said their payment system was offline. They asked me if I wanted to order AGAIN and I was pretty confused since I already ordered them AND waited for them to be in stock. the headphones were suppose to be here by now but I never got a UPS tracking number nor did Titan peak answer my calls. am I being scammed?"

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Verified
1/5

2011-06-24

"Same experience. They even called back to confirm color and shipment. Then two days later order cancelled and can't reach them about getting refund. Weird scam because I'm gonna just put fraud alert on my account for them so I don't understand why they do this. SCAM site! You can never et a real person on phone, everyone has a cell phone so therefor should b e reachable. Do not buy!!!"

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Verified
1/5

2011-06-23

"Terrible! Bought a set of headphones - never received but was billed. I called, they apologized and refunded my order. I gave them a second chance and bought another (more expensive) set - just got an email saying - "sorry, your order has been refunded" because of stock issues. Sorry, but no more chances. I will go elsewhere and buy them."

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Verified
1/5

2011-06-09

"Ordered headphones, 4 days later my order was canceled by email, could not reach them by phone, waiting to see what will happen. Looked them up and it seemed like they have only had the website since september of 2010 if I remember right. Oh and the one review with 5 stars is definitely fake because there is another review on "epinions" using the same phrases for example ".....I bought my headphones from http://www.titanpeak.com/ for a very good price. They are able to get lower prices than everybody else because they deal with inventory from dot coms that have gone out of business. They shipped within 3 days too so I was jamming in no time! They also shipped using USPS Priority Mail to expedite delivery....""

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Verified
1/5

2011-06-06

"Good price. Terrible service and reliability. Stay away from this company. I put my order in June 1st and got a cancellation notice June 5th. I ordered this for a flight but now I will not have the headphones in time. I was given no explanation for the cancelation just like the rest of the terrible reviews of this company. Will never shop there again unless I get my item free of charge. I'm not holding my breath because this company has awful customer service. "

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Verified
1/5

2011-06-04

"DO NOT PURCHASE ANYTHING from this website. I order Monster Beats Headphones and they NEVER shipped. I called the company but there are no LIVE people. Only voicemail. They never responded to e-mail. I had to dispute the charge with my bank. THEY ARE HORRIBLE!! DO NOT PURCHASE FROM THEM. DO NOT PURCHASE!!
"

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Verified
1/5

2011-05-24

"STAY AWAY from Titan peak - its a scam they just want your credit card info. All those 10 positive reviews, it's probably all fake. They don't even deserve 1 star

I placed my order 5/16/11 midnight, the transaction was pending through my bank account, and 8 hours later they canceled it with NO EXPLANATION. I received a lousy email that says "Your order has been canceled... please do not reply."

I gave them a call to their automated customer service, left a message - no reply. I emailed them asking what happened - no reply. After they canceled my order, the item went from "out of stock" to "Add to cart - 1 available." This site is just a total scam, STAY AWAY
"

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Verified
1/5

2011-05-21

"If you don't want to get scammed, do NOT buy from TitanPeak. Everything is automated, including the customer service. It has been 14 days and I have not received my BeatsbyDre tour in ear headphones. I talked to the customer service rep, said he would get back to me as to when it would come, and never did,and henceforth, I am not able to get a refund.Someone please help me."

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Verified
1/5

2011-05-18

"Titan Peak has given me a very bad first impression. Their website looks very DIY which made me hesitant to begin with. Next, there's only 10 reviews online for this company, of which are all perfect reviews. Not saying it's impossible, but it's very unlikely you will only have 10 reviews, and even more unlikely to be perfect 5/5 stars everytime. The reason I had a bad experience is because I placed an order for Beats by Dre Pro headphones, paid by credit card, and received an email stating my order has been placed. 2 hours later I received another stating it was cancelled, with no explanation. I believe they may have just phished my credit card information. I have called and emailed Titan Peak and have yet to hear back. If they clear up their mistake and get me my product, I will re-evaluate this review. Until then, STAY AWAY FROM THIS COMPANY!"

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Verified
5/5

2011-04-06

"I bought my headphones from www.TitanPeak.com for a very good price. They are able to get lower prices than everybody else because they deal with inventory from dot coms that have gone out of business. They shipped within 3 days too so I was jamming in no time! They also shipped using USPS Priority Mail to expedite delivery. Although www.TitanPeak.com doesn't carry a large inventory of various products, their prices are to die for. I'm very happy with my Monster Beats by Dr. Dre Studio Headphones I bought from www.TitanPeak.com. I would buy Monster products again and definitely from www.Titanpeak.com!"

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