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2/5

2023-01-18

POOR CUSTOMER SERVICE

"I BOUGHT THE DIAMOND BACK CHAIN AND THE INSTALLATION VIDEO ON THE WEBSITE IS NOT FOR THE CHAINS THEY SENT ME. I CALLED THE COMPANY AND THEY SAID WE DON'T MAKE THE CHAINS SO WE DON'T HAVE THE VIDEO FOR THE CHAINS THEY SENT ME. BASED OFF THE CUSTOMER SERICE I would not but from this company. What he should of said was, let me find the video for the model of chains we sent you. I was going to buy another set for my other two tires but not from them."

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5/5

2021-12-30

Service always impresses me

"they give the best service of the chain retailers. Can't complain about the guys working there and how they've been able to help me find chains for my truck and tractor."

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1/5

2021-07-19

Sent me the wrong Parts would not give me the refund they stole $300 from me

"These people stole $300 from me sent me the wrong chains I returned them they never sent refund they'll I do not buy from this company"


5/5

2021-04-24

Great service!

"When I ordered a set of tire chains for my brothers Silverado 2500hd I accidentally ordered the wrong size, but they called me the next day to let me know and they changed my order for me! I'm extremely thankful for their great service seeing as it saved me the hassle of the return process! "

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1/5

2019-12-04

Not to be trusted

"Chains did not fit after I called to advise they would not. Refused to send return label because “it was not our fault.” It was. Do not trust them."


5/5

2017-02-08

They follow through making sure they work

" I have bought three sets of chains from these guys. The last set didn't fit that well, likely due to knobby tires that were abnormal for the size. . They stood by their product and allowed me to exchange for a new set. I am very impressed and would recommend them."

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Verified
1/5

2014-11-17

"I bought a set of tire chains for my snowblower ($61). I have Carlisle snow hog tires 16-6.5-8. The chains are supposed to fit this model tire as advertised on their website. The chains were way to big and are falling off even as tight as they will go. They will require major modification to make fit. I would not recommend buying this product unless your looking for a project. I could have bought generic chains elsewhere for about half the price. I went with these because they advertise them as being made for snow hog tires. The company offered to sell me additional chain tensioners for $12 apiece. "

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Verified
5/5

2014-03-02

"I am so happy with your company we are older and the man that too our order was very patience with us! just wanted to say thankyou, we did receive our chains earley then the date promised so we thanksyou and my husband loves the chains."

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