"Ordered tickets at 9 in the morning for a next day event. Tickets never received.
Called finally at 8 pm. Said they emailed that seller could not deliver tickets.
Never received the email. Customer service rude and gave me a 25$ credit
Not to be trusted. Go elsewhere if possible."
"Went to buy hockey tix and clicked on parking thinking Iwas adding parking to 4 tickets. Nope I bought 4 parking spots instead. Call customer service and I can try to resell them with a $10 per spot charge to do so. Hopefully someone else falls for the same scam I did..."
"Tick Pick is not a good website, nor do they care about their customers. Tick Pick advertised that Lindsey Stirling would be at Love Loud in Austin TX on 10 November 2023. When I searched Lindsey Stirling on the Tick Pick app, that was under Lindsey Stirling’s “upcoming concerts”. Seeing Lindsey Stirling was the entire reason we purchased tickets to the concert. When we contacted Tick Pick to ask for our money to be refunded (because of this false advertising) they said that "the order is not eligible for a refund as the event was not canceled, and partial performances are beyond our control". However when calling the Long Center for The Performing Arts (where the concert was) the center said that Lindsey Stirling was NEVER on the roster for the event. Therefore, tick pick falsely advertised an artist was going to be at an event that she was never scheduled for. Do not use Tick Pick."
"Honestly, the reason I've now used tick-pick a few times is that. the ticket transfer is so smooth and I LOVE that there's no hidden fees."
“Thanks for the review and 5 stars! We are thrilled to hear our customers enjoy the aspect of no hidden fees! We pride ourselves on being an open and honest platform and we are glad you appreciate that as well! We hope you continue to find great tickets on our platform and as always there will never be hidden fees! We hope you come back soon and refer your friends and family as well! ”
"Every purchase experience with TickPick has been as advertised. I've never had any issues or encountered any surprises, which is a relief when buying event tickets. Whether sports or music, I always check with TickPick before making my ticket purchase. I'm a fan of the site and have recommended to many of my friends!"
“Thanks for your review! We are thrilled to hear all your purchases have been smooth and successful while using TickPick! We thank you for spreading the word of TickPick through your friendships! We hope we can continue to provide excelling customer service to you and your friends! Don't forget to check out one of our newer features, the Price Freeze! You can find more information about this when tracking future events! ”
"I didn’t know how to sell tickets to an upcoming show and called customer service and they went about and beyond to help and answer questions. Very pleased "
“Thanks for the feedback! We are thrilled to hear not only the purchasing process went smoothly but also that you enjoyed the event! We are so glad to be a part of your memory making moments! Come back soon for all your ticketing needs! ”
"Everything went as expected. No issues .."
“Thanks for the feedback and review! We are glad it was a smooth and easy process for you to purchase tickets with us! We hope you will come back for all your ticketing needs, and remember we also have a referral program where you and your friends/family can earn onsite credit for referring others.
Let us know if there is anything we can do to make the experience better for you! ”
"Excellent service 5 stars. "
“Thank you for the 5 stars! We hope you continue to come back and use TickPick as your go-to for all ticketing needs! ”
"The purchasing process was easy, tickets were delivered digitally as promised and the location of the seats were outstanding!"
“Thanks for the review! We are glad you found the process smooth and easy! It sounds like you picked out a perfect listing! We hope you come back again for all your ticketing needs, and please refer your friends and family. Using our Referral program, you can earn yourself and your loved ones some onsite credit, saving you even more money! ”
"I appreciate that the price I see is the price I pay. Ticket transfer is simple and my seats have always been exactly what I expected. The grading system is an awesome idea! I will definitely use and recommend TickPick next time I have an event. My grade…. A++++"
“Thanks for your feedback! We are happy to hear you enjoy the aspect of no hidden fees because we pride ourselves on being a fee free platform! We are glad your previous orders have all been successful and smooth and the tickets you purchased come as expected! We hope you refer your friends and family as well, earning yourself some onsite credit through our referral program! Thanks for the A++++, we would love to give all of our customers like you a big A+ as well! ”
"Very profesional people thick pick I recommend "
“Thank you for recommending TickPick! We love our loyal customers and hope you take part of the referral program. When you refer friends and family, you can earn yourself onsite credit saving you even more money on your next set of tickets! Come back soon for all your ticketing needs! ”
"Was able to get them so fast!"
“Thanks for the review! We are thrilled to hear your order came through successfully and quickly! We hope you come back for all your upcoming ticketing needs! ”
"I have purchased many tickets over the years and all have gone through without issue. This one for the Taylor Swift concert was coming down to the wire for delivery so I reached out to the team who assured me that the tickets were real and guaranteed. The day before the concert, the company who was to deliver the tickets could not get those so they offered me better ones at the same price. They made good on their commitment and communicated it well through the process. I appreciated very much how well it was all handled. I like that there are no hidden fees too when buying the tickets. Yes they make money, as they should as a service provider, but that is all up front so when purchasing you know what you are paying. My first go to place for tickets now. "
“Thank you for leaving this detailed review! We appreciate your candor! We are glad to have the Buyer Trust Guarantee available for situations like this one, where the original seller could not fill the order with the tickets you originally ordered, but I am so glad we were able to work with the seller to obtain upgraded tickets at no additional cost for you! We hope you continue to come back and use TickPick for all your ticketing needs! ”
"Thank you for a great deal on smashing pumpkin seats. I checked at least 8 other websites and these were the cheapest for the same seats! Awesome!"
“Thanks for the feedback! We are thrilled to hear you found some great tickets at a great price! We hope the transaction process was smooth as well! We hope you come back soon for all your ticketing needs! We have a great Price Freeze feature as well if you are tracking a certain event due to pricing! ”
"Best seats and Best experience. Nobody infront of you and great view"
“We are thrilled you enjoyed your experience! We hope you come back again and find the best seats for your memories to make! We also have a referral program so you can earn onsite credit for referring your friends and family! ”
A rep from TickPick, TickPick.1, has responded:
“Thank you for your feedback! I am truly sorry this event was not what you were expecting. You purchased tickets to LoveLoud Festival (Not Lindsey Stirling). We have no control over which artists are playing in which city for these festivals and the event itself took place.
As a marketplace, we can only issue a refund if the event itself had canceled or if the seller provided invalid tickets for entry. Your seller provided tickets for the LoveLoud Festival and the festival took place, so we have no eligible refund options in this situation. We do not advertise for specific details of the events, and the general name of the event (LoveLoud) is what you clicked on to pick tickets from.
It appears that artist is playing in the festival for some cities but not all. We would urge you to review the event next time and make sure the artists you want to see will be playing at the event of your choosing before purchasing the tickets. This event is not listed under Lindsey Stirling, but under LoveLoud Festival, so we have not falsely listed her to this event, and I do apologize for any confusion. ”